Immediate Hire Service Advisor $200,000 Guarantee Annually
Peoria Ford · Peoria, AZ · 6 mo ago
OTHR$200k/yrFull-time
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Verify all warranties and vehicle coverage
- (ESP factory, Aftermarket ESP contract Recalls)
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Qualifications
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- CDK and Xtime
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Benefits
- Medical, Dental, and Vision Insurance
- 401K Plan + Match
- Paid time off and vacation
- Growth opportunities
- Continued Training to maintain skills
- Bonus Opportunities
- Paid Sick Leave
- Life insurance
- Employee vehicle purchase plans
- Employee Assistance Program / Access to mental health resources
- Health Reimbursement Account