High Volume Service Advisor / Lucrative Pay Plan

Twin Falls Subaru

About the role

Twin Falls Subaru is hiring a High-Volume Service Advisor for their express lane. This position is ideal for someone who enjoys working in a fast-paced environment, handling multiple customers efficiently, and earning a competitive salary based on performance.

Responsibilities

• Running the express drive: greeting customers, writing fast, accurate repair orders, and ensuring smooth flow of vehicles
• Selling the maintenance menu honestly, focusing on genuine services that keep the car healthy
• Turning multi-points into clear conversations about urgency and cost
• Keeping the lane moving without bottlenecks or delays
• Following up on declined work and scheduling the next appointment
• Hitting car-count, hours-per-RO, and Customer Satisfaction Index (CSI) targets simultaneously

Requirements

• Experience in an express or quick-lane service environment
• Knowledge of import brands such as Toyota, Honda, Mazda, Hyundai, etc.
• Organized and able to handle high volumes without slowing down
• Ability to communicate clearly and honestly, even when delivering negative news
• Valid driver’s license with a clean record

Qualifications

• Strong background in automotive maintenance and service
• Ability to maintain customer satisfaction and loyalty
• Passionate about providing excellent customer service

Skills

• Fast typing and accuracy
• Effective communication skills
• Customer service orientation
• Attention to detail

Benefits

• 401(k) retirement plan with employer match
• Health and dental insurance (100% covered for the employee)
• Subaru service advisor certification and ongoing manufacturer training
• Motivational pay plan with uncapped earning potential
• Great discounts on purchasing or leasing a new car through local stores

Pay

This is a high-volume pay plan designed to reward performance. Base salary plus commission that scales with your volume. Earning potential is uncapped.

Schedule

The express drive operates on a full-time basis, requiring a consistent presence throughout the day.

Contact

To apply for this position, please visit our website or contact us directly.

Equal Employment Opportunity Statement

Twin Falls Subaru is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected classification under applicable laws.