Service Advisor - Fixed Operations Consultant

About the role

The Service Advisor - Fixed Operations Consultant provides consulting services and customer support for Service Price Guides (SPG) and Advanced Service products. This role helps increase revenue in the back end of a dealership through interaction with internal departments and dealership employees.

Responsibilities

• Interact with Reynolds internal departments and dealership employees to deliver high level customer service and support related to SPG and/or Advanced Service products.
• Custom implementation of SPG and Advanced Service products.
• Diagnose issues and promote sales opportunities.
• Provide "just in time" consulting to enhance dealership operations.

Requirements

• At least 2 years of experience working in either the Parts or Service Department (Service Advisor, Technician, Warranty Administrator, or Parts Counterperson).
• Experience with Microsoft Office Applications.
• Reynolds ERA/POWER experience a plus.
• A high school diploma or equivalent.

Qualifications

Stable business hours allow for a work-life balance.

Skills

• Customer service skills.
• Microsoft Office proficiency.
• Problem-solving abilities.
• Consulting and implementation skills.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• A health savings account.
• 401(k) with up to 6% matching.
• Professional development and training opportunities.
• Promotion from within.
• Paid vacation and sick days.
• Eight paid holidays.
• Referral bonuses.
• A non-smoking environment.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.