Ice Cream Facilities Supervisor

About the role

The Facility Supervisor is responsible for leading all Facility/Utility Maintenance operations across a 24/7 ice cream manufacturing environment. This role ensures safe, reliable, and efficient performance while driving execution of the Ice Cream Manufacturing System (ICMS) and championing The Ice Cream Way cultural behaviors throughout the organization. Reporting to the Associate Director of Engineering, the Facility Supervisor will manage the Facilities maintenance group that oversees building operations. This role ensures compliance with all Safety, Health, Environmental, and GMP requirements and plays an integral part in strengthening the site's Safety, Quality, Output, and Cost performance.

Location: Sikeston, MO

Terms: This position is not eligible for Visa sponsorship. Candidates must have authorization to work in the United States without employer sponsorship now and in the future.

Responsibilities

• Leadership, Safety & Culture
  • Serve as a culture leader, consistently role‑modeling The Ice Cream Way behaviors: Ownership, Teamwork, Pride in Quality, Safety Mindset, and Continuous Improvement.
  • Champion a proactive safety culture and lead full implementation of all site Safety, Health, and Environmental programs.
  • Actively participate in the Central Safety Health Environmental Committee (CSHEC), owning required programs and ensuring compliance with OSHA, GMP, and internal safety standards.
  • Embed ICMS (Ice Cream Manufacturing Systems) practices in daily work systems—ensuring strong governance, disciplined execution of standards, and operator engagement in sustaining improvements.
  • Build an inclusive, respectful environment where employees feel empowered to own results and stop the line when safety or quality is at risk.
• Facility Responsibilities
  • Lead end‑to‑end Facility Maintenance operations for the Sikeston site, ensuring asset reliability, uptime, and adherence to ICMS Engineering & Maintenance standards.
  • Oversee all facility grounds maintenance activities across the site.
  • Oversee all building maintenance activities, including but not limited to the roof, interior structures, HVAC, water systems, fire protection systems, steam systems, waste water maintenance, security cameras, and electrical services.
  • Support the site’s digital transformation journey by advancing tools, systems, and ways of working that improve operational efficiency and maintenance effectiveness.
  • Oversee Process Safety Management (PSM) requirements for steam, electrical, and high‑hazard systems.
  • Participate as an Early Equipment Management (EEM) Pillar member, ensuring standards, schedules, centerlines, and asset strategies are executed with excellence.
  • Strengthen preventive maintenance and autonomous maintenance systems to improve mean time between failures (MTBF) and reduce unplanned downtime across facility operations.
  • Work collaboratively with Safety, Quality, and Production partners to drive reliability improvements, capability building, and disciplined problem-solving.
• Financial & Performance Accountability
  • Manage Repair & Maintenance budgets, ensuring cost stewardship and reliability improvements.
  • Deliver year-over-year improvements in key factory KPIs, including: OEE, Waste / Giveaway, Labor productivity, Attainment, Business waste reduction.
• People, Capability & Culture Development
  • Lead, coach, and develop a team of skilled maintenance technicians across a 24/7 operation.
  • Build an ICMS‑aligned work system that empower operators and technicians to solve problems closest to the source.
  • Strengthening technical capability through training, certification, and progression pathways aligned with the Ice Cream Manufacturing System.
  • Foster a culture of collaboration, accountability, continuous improvement, and pride in craftsmanship.
  • Manage performance, develop talent pipelines, and drive new ways of working that elevate team effectiveness and engagement.

Requirements

• Cultural attributes
  • Focus on Growth – Embracing new challenges, seeking opportunities to innovate, and continuously looking for ways to expand and improve.
  • Speed & Simplicity – Working efficiently, adapting quickly, and simplifying processes by leveraging technology to drive better outcomes, with ethical decision-making as the backbone.
  • Winning with Fun – Collaborating, integrating seamlessly with a founder/owner mindset, keeping what’s best for the company at the heart of all that is done.
  • Bold Innovations – Experimenting with fresh ideas and innovative thinking that shape our industry, through product development, process improvements, and customer experiences.
  • Care & Challenge – Fostering an open, transparent environment where team members can grow, share feedback openly, holding themselves and each other to high standards while maintaining a strong sense of support and camaraderie.
  • Expertise in our category – A deep understanding of our industry, customers, and market trends enabling us to stay ahead and turn challenges into opportunities.
• Education, Skills & Experience
  • High School Diploma or GED required.
  • Associate's Degree, Technical Certification, or Journeyman-level training preferred.
  • Minimum 3-5 years of maintenance leadership or supervisory experience in a manufacturing environment.
  • Experience leading skilled trades employees in a 24/7 manufacturing operation preferred.
  • Experience with preventive maintenance, equipment reliability, and maintenance planning systems.
  • Proven experience leading technical teams and driving results through structured systems such as ICMS, UMS, WCM, TPM, or Lean.
  • Deep knowledge of GMPs, HACCP, OSHA requirements, and manufacturing compliance.
  • Strong technical understanding of mechanical, electrical, facilities, and manufacturing systems.
  • Demonstrated capability to lead change, influence others, and build high‑performance, safety‑first cultures.

Benefits

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, dental and (where applicable) vision coverage
• Health and wellbeing support