Ice Cream Manufacturing Supervisor

Background & Purpose of the Job

This position is responsible for key aspects of the integrated manufacturing process. This position also has an overall business responsibility.

What You'll Be Responsible For

• Performing all assigned steps in the production and packaging of product, including:
  • Interviewing /Hiring – Supervisors are involved in the placement of employees. This supervisor would ensure that TMICC interviewing/hiring expectations are met including screening, interviewing and onboarding and training of new employees.
  • Link with HR – This function of this role is to work with HR to understand and determine people related objectives.
  • Coaching - Coach and develop team members through regular feedback, skill-building conversations, and performance check-ins to drive engagement, capability growth, and operational excellence.
  • Maintain all documentation, training manuals, and any other relevant paperwork. Ensuring that people feel connected to what’s happening through regular communication about the business; always taking a humanistic point of view when relating to or communicating with others.
• Process Line performance – Supervisors are responsible for making sure that the day-to-day line issues are being addressed and the machine functions at optimum performance daily.
• Technical aptitude – Supervisors must be able to understand the production equipment and be able to solve mechanical problems.
• ICMS Facilitation – Supervisors participate as active ICMS leaders including focusing on continuous improvement and coordination of production floor tasks related to team projects.
• Line maintenance – it is the responsibility of the Supervisor to make sure that line maintenance is issued and completed. The Manufacturing Supervisor and the Maintenance Supervisor will need to work together and build a harmonious relationship so that the KPI for downtime can be achieved.
• Delegate work assignments with consistency– it will be the responsibility of the supervisor to delegate work assignments to the proper personnel. The supervisor will actively coach as well as follow-ups to ensure those assignments are being completed.
• Product quality – it is key that supervisors ensure production of a consistent and quality product at designated cost.
• Startups and changeovers – This role is very important because of the demand/change of the business. Tasks include implementation of the changeover program, startup check sheets, refinement of the process, communicating, planning, production meetings, etc.
• Work with support departments – It is imperative that the Supervisor works hand in hand with the support departments so that KPIs can be met (e.g., HR, Logistics, QA, etc.). Must understand support department’s purpose.
• ICMS, Visual Mgt., 5S – it is the responsibility of the Supervisor to engage in all aspects of ICMS, Visual Management, and 5S. It will be important to engage in these activities so that we can show continual improvement in our manufacturing facilities.
• Cook up, with production and freezer/warehouse departments, changeovers and moving of equipment to storage.

Qualifications

• College degree in a manufacturing related field preferred.
• Ability to communicate effectively with all personnel levels.
• Ability to read and interpret policies and procedures and ensure clear communication of them.
• Ability to maintain accurate records and work on multiple tasks.
• Ability to make supervisory-level decisions.
• Ability to handle disciplinary actions and proper documentation.
• Must have a basic knowledge of technical machinery or process equipment.
• Must understand lubrication, sanitation, change-over, KPIs, new products, PM process.
• Take ownership of a work center(s) in a ICMS role.

Working Environment

Work is performed throughout the facility. Some work will be done in a cold or hot environment. Potential hazards include proximity of moving machinery, chemical exposure, noise, or heavy lifting. The position may require an individual to stand, stoop, move equipment; bend, reach, or lift for prolonged periods of time. PPE includes safety glasses, hearing protection and sanitary footwear. Supervisor must successfully pass approved HAZWOPER training course.

What You'll Get Alongside Meaningful Work and Strong Development

• Award-winning health and wellbeing support, including employee assistance programs and wellness initiatives
• Health-related savings and spending accounts
• Retail savings programs with a competitive matching plan
• Additional employee perks (e.g., corporate discounts, commuter or learning support)

Pay

The pay range for this position is $71,400 to $107,200. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus

This position is bonus eligible.

Benefits

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, dental and (where applicable) vision coverage
• Retirement savings programs with a competitive matching plan
• Additional employee perks (e.g., corporate discounts, commuter or learning support)

Why Join Us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!