Senior Product Manager

What You Will Do

• Collaborate with the Sales team to identify sales-qualified leads and conduct pre-discovery meetings to understand their business and project needs.
• Convert pre-discovery insights and requirements into proposals, working with offshore delivery leads, SMEs, and the Director of Product Management, Digital Services to refine and align proposals.
• Optimize proposals through estimate reviews and requirement clarification with offshore delivery leads and architects.
• Pitch proposals to prospective client stakeholders, highlighting ECI's digital value propositions as well as describing the scope of the engagement.
• Ensure successful project execution, maintain a positive client experience and account management, and act as a liaison between clients and the offshore delivery team.
• Act as a subject matter expert on cloud (AWS & Azure), data applications & pipelines, application development, and AI solutions, providing consultative resources to clients and internal ECI team members.
• Collaborate and contribute to department-level strategy and KPIs with the Director of Product Management, Digital Services and offshore teams for optimization.
• Attend workshops, take certifications, and advance knowledge across project domain types.
• May be expected to travel to conferences, client offices, or NYC headquarters.

Education And Experience

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field, or equivalent experience.
• Minimum of 7-10 years in technical product manager and/or consulting role.
• Preference to previous experience as a Software Engineer.
• Proven experience developing applications and/or consulting solution architecture work in cloud technologies (AWS & Azure), data applications & pipelines, application development, and AI solutions.

Skills And Competencies

• Technical Expertise: Strong understanding of cloud platforms (AWS & Azure), proficiency in third party SaaS, data applications/tools/services, data pipeline architecture, custom application development, and AI solutions.
• Sales and Business Development: Ability to work with sales-qualified leads through the requirement gathering phase and convert them into actionable proposals. Experience in pitching proposals and presenting value propositions to clients.
• Collaboration and Communication: Excellent communication skills to liaise between clients and offshore delivery teams. Ability to collaborate with sales teams, offshore leads, architects, and SMEs.
• Leadership and Strategy: Strong leadership skills to assist in hiring and managing project teams. Ability to contribute to department-level strategy and KPIs.
• Client Relationship Management: Experience in building and maintaining client relationships.
• Research Capabilities: Ability to work autonomously and collaboratively to research new technologies & learn quickly.

Preferred Certifications And Skills

• AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert.
• Previous work with financial services firms (PE, Hedge Funds, Investment Banking, etc.).
• Experience working with MSPs and/or MSSPs and understanding types of service.
• Experience working with cybersecurity, GRC, and/or networking setup.
• Experience working at a Microsoft Partner firm.

Personal Attributes

• Problem-Solving: Strong analytical and problem-solving skills.
• Adaptability: Ability to adapt to changing client needs and project requirements.
• Detail-Oriented: Attention to detail in project planning and execution.
• Self-sufficient: Ability to work autonomously and drive tasks forward.

Benefits

• Maximum annual salary of $145,000.
• Flexible PTO.
• Health benefits eligibility the first of the month.
• Life insurance.
• Pet insurance.
• 401K.