Ice Cream Production Supervisor

About the role

The Ice Cream Production Supervisor is responsible for the day-to-day operation of the ice cream production department at the Decatur plant, leading a team of hourly production employees on a 7-days-a-week operation.

Responsibilities

• Assist in managing the department, including payroll, scheduling, GMPs, SOP’s, safety, sanitation and operation of equipment and troubleshooting and solving problems with processing equipment, issue work orders.
• Managerial responsibilities include: selecting top talent and onboarding/training new employees; following, and ensuring that all employees follow, all personnel rules and policies; holding employees accountable for performing their daily duties and demonstrating appropriate workplace behaviors; providing continuous feedback, coaching, and timely effective discipline when necessary; evaluating, monitoring and providing regular feedback on employees’ performance; tracking employees’ attendance and verifying accuracy of daily timekeeping records; holding effective, regular, team meetings; demonstrating financial responsibility by protecting the employers’ financial interests; and serving as role model by demonstrating professionalism, honesty, integrity, ethical behavior and living our company values.
• Supervise the production of ice cream to assure products of the highest quality while maximizing yields and maintaining cost efficient operations.
• Ensure all standard operating procedures (SOPs) are followed.
• Communicate production goals to team; plan, organize, and direct the shift to accomplish production goals.
• Reports all exceptions to product or ingredient quality as appropriate based on the seriousness/urgency of the situation.
• Work with operators to troubleshoot and resolve equipment problems and other production issues; implement plans to correct any problems that are identified, determine where and why the problem occurred, and oversee specific corrective action.
• Utilize labor, operating supplies, and ingredients in the most cost effective manner possible to control costs.
• Ensure compliance with USDA, OSDA, FDA, and other regulatory product safety requirements.
• Maintain effective working relationships with Quality Assurance.
• Work with the maintenance department to plan and schedule repairs and preventative maintenance.
• Establish and maintain effective relationships with employees, supervisors and the general public.
• Communicate effectively.
• Utilize a computer with intermediate knowledge of Microsoft Word, Excel, and SharePoint and specialized ERP database i.e. D365.
• Must be able to work 12-hour shifts, including weekends and some holidays.
• Work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
• Demonstrate excellent time-management skills with the ability to work production environment independently with little supervision.

Requirements

• High school diploma or GED.
• Bachelor’s degree is preferred.
• 5 years progressively supervisory responsibility managing in a production environment.
• Weekend and off-shift work is required.

Skills

• Intermediate knowledge of Microsoft Word, Excel, and SharePoint and specialized ERP database i.e. D365.
• Ability to work 12-hour shifts, including weekends and some holidays.
• Excellent time-management skills with the ability to work production environment independently with little supervision.

Benefits

We offer outstanding benefits to our employees. For more information, please visit the careers page:

Pay

This is a salaried position with a starting salary range of $70,325.00 - $80,000.00. Actual compensation will be determined by experience and other factors permitted by law.

Schedule

Must be able to work 12-hour shifts, including weekends and some holidays.