Human Services Program Supervisor - Community Based Services - TAMAR

About the role

The Department of Health and Human Services, Community Based Services, is seeking a leader for the Trauma, Addictions & Mental Health Recovery (TAMAR) Program within the Bureau of Behavioral Health. This role oversees a multidisciplinary team providing trauma-informed, recovery-oriented services to incarcerated individuals impacted by substance use disorders, mental health conditions, and complex trauma. The position works primarily within the Baltimore County Detention Center.

Responsibilities

• Supervise daily operations of the TAMAR Program.
• Monitor program performance, data quality, and outcome measures.
• Prepare reports, manage grants, and support budget development.
• Ensure compliance with federal, state, and county regulations.
• Represent the program in interagency meetings, community coalitions, and public forums.
• Provide clinical and administrative supervision to case managers, clinicians, peer recovery specialists, and contracted providers.
• Review and approve case plans, assessments, and documentation.
• Support staff in managing complex cases involving co-occurring disorders, trauma histories, and crisis situations.
• Promote evidence-based practices including trauma-informed care, harm reduction, and motivational interviewing.
• Recruit, train, evaluate, and mentor program staff.
• Facilitate individual and group supervision sessions.
• Identify training needs and coordinate professional development opportunities.
• Foster a supportive, equitable, and culturally responsive work environment.
• Build and maintain partnerships with hospitals, treatment providers, justice system partners, and community organizations.
• Address client concerns and ensure client-centered service delivery.

Qualifications

• Graduation from an accredited college or university with a bachelor's degree in social work, psychology, counseling, public health, or related field, plus three years' experience providing human services, behavioral health, or case management services.
• A master's degree in a behavioral health field, plus one year of supervisory experience.
• Licensed mental health or addictions professional.
• Experience supervising multidisciplinary teams.
• Experience working with individuals with co-occurring disorders.
• Experience with state reporting systems and grant-funded programs.
• Knowledge of trauma-informed care, substance use treatment, mental health systems, and recovery models.
• Valid driver’s license and reliable transportation may be required for fieldwork.

Skills

• Leadership skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in trauma-informed care, harm reduction, and motivational interviewing.
• Excellent organizational and time management skills.
• Ability to manage complex cases and handle crisis situations.
• Effective problem-solving and decision-making abilities.
• Strong written and verbal communication skills.
• Ability to represent the organization in various settings.

Benefits

• Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance.
• General Increases - Cost of living increases and adjustments may be granted as legislated.
• Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
• Employee Assistance Program.
• Health Insurance Benefits.
• Flexible Spending Accounts.
• Life Insurance.
• Retirement.
• Paid Leave.
• Bereavement Leave.
• Jury Leave.
• Military Leave.
• Education Assistance.
• Deferred Compensation.