Human Resources Specialist (Employee Relations)

Responsibilities

• Partner with managers and leadership to address employee concerns, foster a positive and inclusive workplace culture aligned with company values, and guide all aspects of performance management, including coaching, performance improvement plans (PIPs) and corrective action.
• Respond to and manage employee complaints, allegations of policy violations, and concerns related to harassment, discrimination, and other workplace concerns.
• Conduct timely, objective and thorough workplace investigations; document findings, maintain appropriate records, and recommend or support implementation of corrective or disciplinary action.
• Aid in the development, updating and communicating HR policies and procedures.
• Aid in the development and delivery of training presentations, both virtually or in person on various HR topics and guidance on company policies, procedures and employee relations best practices.
• Ensure understanding of and compliance with federal, state, and local employment laws and regulations.
• Prepare documentation for legal proceedings, unemployment claims, and government agency inquiries (EEOC, DFEH, DOL, etc.).
• Review and respond to unemployment claims; support regional management in preparing documentation and participation in unemployment hearings.
• Work with payroll and benefits teams to resolve employee matters as needed.
• Cook out and conduct exit interviews with departing employees.
• Participate in audits, reporting and HR projects as assigned.

Qualifications

• Bachelor’s degree in human resources or related field; equivalent experience (5+ years in HR) may be considered in lieu of a degree.
• Proven experience conducting workplace investigations and handling sensitive employee matters with discretion, fairness and sound judgement.
• Excellent communication and collaboration skills with strong attention to detail and problem-solving skills.
• Experience delivering training on HR topics such as policies, best practices and performance management.
• Highly organized, detail oriented and able to consistently follow through on assignments.
• Ability to work independently in fast-paced environment and manage sensitive situations while maintaining strict confidentiality.
• Strong general computer proficiency, including skills with Microsoft Office business software (Word, PowerPoint, and Excel, TEAMS) and Internet research.
• Solid understanding of employment laws and HR compliance requirements across multiple states.
• Must possess a valid driver's license.
• Willingness and ability to travel to multiple worksites across various states.
• HR certification (PHR, SHRM-CP) strongly preferred.