Human Resources Operations Specialist

General Description

The Human Resources Operations Specialist will provide administrative support for the HR department, own the pre-employment and onboarding processes, and maintain employment records in our internal systems.

This position carries out responsibilities in the following functional areas: regulatory compliance, departmental development, benefits, organizational development, and Associate customer service. The position is full-time exempt and requires at least forty (40) hours per week.

Specific Responsibilities

• HR Administrative Support
• Maintains Associate confidence and protects operations by keeping HR information confidential
• Maintain all electronic filing
• Maintain IFS Associate records – setup, termination, changes, reporting structure, employment periods, job titles, pictures, time entry questions, etc.
• Oversight and maintenance of Career Development Program (CDP)
• Maintain R.E. Mason and Apperture Solutions Organization Charts
• Absorb compliance reporting
• Track and maintain paid time off calculations and values
• Schedule health screens annually
• Own the pre-employment and onboarding process from start to finish
• Perform and document 30 / 60 / 90 day check-ins
• Provide a high level of client service interfacing with other departments while promoting a positive work environment
• Recruiting Responsibilities
• Initiate and track all new pre-employment tasks (background checks, drug screens, and physicals) until completion
• Career Development Program (CDP)
• Plan travel arrangements for any new hires traveling to Charlotte for orientation and / or training
• Ensure onboarding goes smoothly – scheduling, property assignment, ID badges, etc.
• Reference checks for potential hires
• Schedule interviews for internal and external applicants
• Perform other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Some travel will be required. Use of a Company car or personal vehicle will be necessary. Proof of a valid driver’s license, an acceptable DMV record, and liability insurance is required

Required Competencies

• Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines
• Must be able to prioritize and plan work activities as to use time efficiently
• Ability to exercise a high degree of confidentiality, professionalism, poise, tact and diplomacy to accomplish objectives
• Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner
• Strong interpersonal skills with the ability to clearly present recommendations and ideas
• Ability to understand, speak and write English in order to convey messages and correspond in an articulate and professional manner
• Must be detail oriented, organized, and thorough
• Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
• Ability to work independently, multi-task and prioritize
• Strong computer skills and aptitude including MSOutook, MSExcel and MSWord
• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
• Ability to work in team environment; a team player
• Customer service focused
• Integrity and ability to maintain confidentiality
• Must be dependable
• Must be able to improve performance through management feedback

Required Education and Experience

• Bachelor’s degree
• Customer service experience

Preferred Education and Experience

• Experience working in an HR department
• Experience working with insurance
• Experience working in a HRIS

Physical Requirements

• Standing
• Walking
• Sitting
• Kneeling
• Reaching Overhead
• Climbing
• Pushing and Pulling
• Lifting - 30 pounds
• Using a Computer
• Using a Telephone
• Driving

What R.E. Mason Offers Associates

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules