Human Resources Assistant

Characteristic Duties and Responsibilities

• Perform front desk reception duties: Answers telephones and directs calls to designated personnel. Responds to questions and inquiries by providing information of a technical nature, requiring knowledge of department operations and procedures; exercises discretion in determining the nature of information to be released; refers unusual inquiries to supervisor for handling.
• Perform Administrative Tasks: Performs administrative tasks to include but not limited to; Data entry, word processing, filing, composes routine correspondence, greets and assists visitors by directing them to appropriate persons, answers phones, sets appointments, maintains records, orders supplies and equipment repairs. Completes work verification and loan forgiveness requests. Receives, opens, sorts and distributes mail. Routinely checks the HR email mailbox.
• Prepare and Process Documents: Prepares standard forms, invoices and related documents according to the college procedures and guidelines. Prepare correspondence, memos, minutes, reports, agendas, and other complex, technical and confidential documents captured by various methods.
• Provide Data Information: Gathers and/or provides information, maintains records, and interprets data requiring reference to a variety of sources. Runs and maintains complex statistical reports including designing formats for complex tables, charts and graphs. May conduct special studies to report recommendations as requested.
• Personnel File Maintenance: Assists in maintenance of the personnel file room, including but not limited to filing completed paperwork, revising labels due to name changes, moving files to the appropriate cabinets and ensuring the space is neat and organized.
• HR Event Support: Provides operational support to HR leaders who coordinate HR-led events, ie. All Manager Meetings, MATC Day, Retirement Celebrations, WE Care Breakfast celebrations etc.
• Answer Correspondence: Responds both orally and in writing to questions relative to the application of district and departmental procedures; edits and proofreads documents; maintains financial, personnel records and databases, and updates them as necessary. Tracks budget, compiles and analyzes information for reports or presentations; prepares charts, graphs, or tables.
• Systems and Application Support: Complete assigned tasks within HR systems and applications. Create and maintain Google Drive folders and electronic records, initiate communications in Publicate, enter and monitor jobs in Neogov, compile survey results using SurveyMonkey, and support workflow coordination to ensure timely completion and approvals of departmental projects, communications, and administrative processes.

Qualifications

• Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.
• Required Education & Experience: High School Diploma with evidence of the completion of college courses in related field; and One (1) year of clerical or related experience.
• Preferred Education & Experience: Associate’s degree in related field; and Two (2) years of clerical or related experience. Previous HR experience is a plus.

Knowledge, Skills & Abilities

• Working knowledge of MS Office Suite. Ability to create basic spreadsheets and word documents. Working knowledge of Google suite to include Sheets, Docs, etc. Ability to produce surveys using Survey Monkey. Ability to produce professional communications via Publicate.
• Knowledge of trends, issues, and accepted practices relevant to the position.
• Deadline and detail-oriented, with strong organizational, analytical, and planning skills.
• Demonstrated ability to communicate effectively and relate well with students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
• Strong written communication skills; ability to write clear, structured, articulate communications.
• Excellent organizational skills with an ability to prioritize and manage multiple tasks and a variety of demands including coordination of events with multiple teams.
• Strong self-motivation and ability to work as a team member.
• Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment.

Core Competencies

• Customer focus: Action oriented, Values differences, Self-development
• Cultivates innovation, Optimizes work processes, Ensures accountability
• Collaborates, Interpersonal savvy, Communicates effectively, Instills trust

Supplemental Information

• Start Date: This position supports the Human Resources Department.
• Hours: This position is a full-time, 40 hours per week, working Monday - Friday from 8:00 a.m. - 4:30 p.m.
• Location: Based out of our Milwaukee Downtown Campus
• Compensation: Salary pay rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicant's employment and educational background as listed on the job application.