HUMAN RESOURCES ADMINISTRATIVE ASSISTANT/SWITCHBOARD

Requirements

• High school diploma or equivalent required
• Associate's or Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred
• Experience in office administration, customer service, or school district operations preferred
• Strong communication and phone etiquette skills
• Excellent organizational skills and attention to detail
• Able to manage multiple tasks in a fast-paced environment
• Proficiency with office software and HR or data systems preferred
• Able to maintain confidentiality and demonstrate professionalism at all times

Qualifications

• High school diploma or equivalent required; associate degree preferred
• Experience in office administration, customer service, or school district operations preferred
• Strong communication and phone etiquette skills
• Excellent organizational skills and attention to detail
• Able to manage multiple tasks in a fast-paced environment
• Proficiency with office software and HR or data systems preferred
• Able to maintain confidentiality and demonstrate professionalism at all times
• Performs other duties as assigned in support of Finance Department operations and district needs

Responsibilities

• Serves as the district's primary communications hub and provides front-line customer service to staff, families, and community members
• Answer all incoming district phone calls in a professional and timely manner
• Route calls to appropriate buildings, departments, or personnel
• Respond to general district inquiries from parents, staff, and community members
• Serve as the front-line customer service representative for the district
• Manage call logs, message routing systems, or tracking tools as applicable
• Ensure accurate message delivery and follow-up communication when needed
• Receive and process incoming HR documents, forms, applications, and packets
• Conduct initial review of HR paperwork for completeness and accuracy
• Scan, route, and distribute HR documents for appropriate processing (non-archival digitization)
• Prepare physical and/or digital HR files for HR Generalist review and action
• Absorb and distribute onboarding packets
• Maintain call logs and message routing systems
• Support the hiring process by scheduling candidate interviews and coordinating calendars for HR staff and hiring teams
• Send interview confirmations, logistics, and related communications
• Prepare interview packets and materials for HR Generalist or Coordinator use
• Maintain interview schedules and ensure accurate calendar coordination
• Provide limited support for job posting coordination (posting assistance only, not management)
• Provide scheduling and calendar support for HR leadership and staff
• Perform copying, printing, scanning, and document preparation as needed
• Absorb and organize general office supplies
• Absorb and prepare meeting logistics and preparation for HR department meetings
• Provide general clerical and administrative support to the HR office
• Prepare board packets for the personnel committee meetings, including preparation of board memos, artifacts, and management/upload of all items in the board document platform
• Attend meetings and provide support as required
• Absorb and assist with documentation and development of negotiation agreements
• Maintain confidentiality of restricted information
• Perform initial data entry of applicant and employee information into HR systems (e.g., Frontline, TalentEd)
• Forward or flag incomplete applications or documents for follow-up
• Absorb and assist with monitoring intake queues in HR systems
• Absorb and support basic processing tasks within HR platforms as assigned

Benefits

• Eligible for the District's comprehensive benefits package, including health, dental, vision, life insurance, and retirement benefits as applicable.