HRIS Consultant

About the role

This job requires an expert understanding of HCM and Payroll application functionality and business process configuration options to provide thoughtful consultative leadership to create impactful, effective, and efficient solutions. The incumbent will support all Enterprise business areas and will be accountable to HR Systems management as well as Enterprise Process Owners for the assigned functional areas.

Responsibilities

• Provide consultative and collaborative stakeholder sessions to identify, seek clarification and understanding, and analyze issues to provide technological solutions for business process issues.
• Provide oversight and ensure team members are accountable for completing documents/deliverables based on customer commitments.
• Meet customer commitments on-time and within expected budgets.
• Collaborate and ensure customer expectations are met by providing regular cadence of communications / project timelines, etc.
• Achieve high customer satisfaction levels from both internal staff and external vendors/providers.
• Regularly assess current state of services and proactively identify areas of opportunity for improvement.
• Serve as an escalation point for customer service fulfillment requests.
• Drive process design and fulfillment activities for the functional area.
• May define, develop and deliver operational metrics for the operating performance of the functional areas.
• Maintain departmental programs, systems documentation and procedures in a current and detailed manner.
• Identify and escalate key issues, risks, roadblocks in delivering customer services.
• Develop and manage plans related to new projects and BAU activities.
• Provide input to continually improve technology solutions and capabilities related to stakeholder groups.

Requirements

Required: Bachelor's Degree in Computer Science, Human Resources or Related Field, 5 years Designing, Building, Consulting and Implementing Business Solutions using Information Technology, 2+ years Workday configuration experience.

Preferred: 3 years Workday Configuration, Testing and Deployment of Applications and Integrations, 1 year Healthcare or Health Insurance.

Skills

• Expert functional knowledge with the following business functions: Talent Acquisition/Talent Management, HCM/Benefits/Compensation/Leave Administration/Employee Health, Payroll/Time & Attendance, and/or Portal Design/Content Management/Case Management and Knowledge Management.
• Knowledge and understanding of the appropriate escalation process for unresolved issues.
• Knowledge and training of the reporting tool.
• Experience in HCM Application reporting tool(s).
• Knowledge of reporting specifications, available fields, and structure.

Qualifications

Required: Bachelor's Degree in Computer Science, Human Resources or Related Field, 5 years Designing, Building, Consulting and Implementing Business Solutions using Information Technology, 2+ years Workday configuration experience.

Preferred: 3 years Workday Configuration, Testing and Deployment of Applications and Integrations, 1 year Healthcare or Health Insurance.

Benefits

N/A

Pay

Minimum $108,600.00, Maximum $180,600.00

Schedule

Office-based, occasional travel required.