HR Specialist

Responsibilities

• Provide HR, payroll, and benefits support via phone, email, and case management systems
• Aid employees and managers with HRIS (Workday) transactions and inquiries
• Process employee data changes, including hires, terminations, promotions, pay changes, leave requests, and benefits updates
• Administer employee benefit programs and maintain accurate employee records
• Ensure data integrity within Workday and HR systems
• Investigate and resolve employee inquiries, escalating issues when necessary
• Document customer interactions and maintain case records
• Coach employees on self-service tools and resources
• Collaborate with HR team members and functional departments
• Identify, document, and support process improvement initiatives
• Monitor and report inquiry trends and recurring issues
• Support special projects and additional HR administrative duties as assigned

Requirements

• High school diploma and HR-related experience required; Bachelor's degree preferred
• HR, payroll, benefits, or customer service experience
• Knowledge of HR, payroll, and benefits processes and policies
• Customer service or call center experience preferred; HR Shared Services experience a plus
• Experience with HRIS systems such as PeopleSoft or Workday
• Strong verbal and written communication skills with a customer-focused approach
• Ability to work effectively in a team environment
• Basic analytical, problem-solving, and system navigation skills
• Strong organizational and multitasking abilities
• Self-motivated with the ability to work independently
• Spanish bilingual skills preferred
• Detail-oriented with the ability to maintain confidentiality
• Comfortable working in a fast-paced, changing environment
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

Benefits

• Health, Dental, Vision insurance offered
• 401k options

Pay

$23.00 / hr

Schedule

Full Time contract Onsite in Oakdale, CA