HR Recruiter & Training Coordinator

About the role

We are looking for a highly engaging, compassionate, customer-focused individual to join our Human Resources team as a HR Recruiter & Training Coordinator. The successful candidate for this role is engaging, full of energy, compassionate, and open to learning and leading by example. They respond in a professional and courteous manner to guests and team members, and are there to support the team both personally and professionally.

Responsibilities

• Supports the employee experience from recruitment and onboarding through ongoing training, development, and benefits administration support.
• Coordinates full-cycle recruitment activities.
• Facilitates new-hire onboarding.
• Maintains training and certification records.
• Supports annual open enrollment and benefits processing.
• Supports employee communications.
• Helps ensure HR files and documentation remain accurate, organized, and compliant.
• Provides timely customer service to hotel/resort employees.
• Assists with day-to-day operations of the Human Resource Department functions and duties.
• Assists with recruitment and onboarding processes and events.
• Assists with diversity outreach and leading proactive recruiting and placement strategies.
• Creates and distributes communication documents.
• Updates postings and communication venues throughout the resort.
• Assists in planning and rolling out employee initiatives, meetings, group discussions, events, and celebrations.
• Processes, in a timely manner, reports, invoices, bills, and associated mail.
• Assists with departmental development initiatives.
• Supports Human Resources activities, including onboarding, work experience programs, training materials, and employee pulse surveys.
• Keeps current with employment law, human resources policies, and training requirements as related to Federal and State laws.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, Psychology, Organizational Development, or a related field preferred; equivalent relevant education and/or experience will be considered in lieu of a degree.
• Approximately 1–2 years of relevant experience in recruiting, Human Resources administration, training coordination, hospitality HR, or a related function preferred.
• Hospitality or hotel Human Resources experience is preferred.
• Experience with Workday or a comparable Human Resources/recruiting system is preferred.
• Experience with Learning Management Systems or employee training platforms is preferred.

Knowledge, Skills, and Abilities

• Strong interpersonal and relationship-building skills with the ability to interact professionally with candidates, associates, managers, and senior leaders.
• Excellent written and verbal communication skills.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities, deadlines, interviews, training schedules, certifications, benefits deadlines, and administrative responsibilities simultaneously.
• Ability to maintain accurate and well-organized electronic and physical records.
• Strong follow-through and ability to independently track outstanding items through completion.
• Comfortable learning and working with HR technology, recruitment systems, training platforms, Microsoft Office, and other business applications.
• Ability to create clear, professional, and visually engaging employee communications, flyers, and bulletin-board materials.
• Sound judgment and discretion when handling confidential or sensitive information.
• Collaborative, service-oriented approach with a commitment to supporting both employees and operational leaders.
• Ability to adapt priorities based on changing hotel and staffing needs.
• Bilingual English/Spanish skills preferred (not required) and, where applicable, related to legitimate business needs of the property.

Physical Demands

• Ability to walk throughout the hotel to support employees, training, orientations, meetings, and HR activities.
• Ability to sit and work on a computer for extended periods.
• Ability to stand during orientations, training sessions, recruiting events, and employee activities.
• Ability to occasionally bend, reach, and carry materials.
• Ability to occasionally lift or move items weighing up to 20 lbs., with or without reasonable accommodation.
• Frequent computer use, including Workday, email, LMS, spreadsheets, and other HR systems.
• Ability to review resumes, employee files, training records, certifications, and other HR documents.
• Regular interaction with candidates, employees, managers, and hotel leadership.
• Frequent telephone, in-person, virtual, and written communication.