HR Operations & Rewards Manager

About the role

Exol is seeking an experienced HR Operations & Rewards Manager to join our growing team. This role will manage benefits administration, compensation, and 401(k) plan administration, ensuring accurate, efficient, and consistent delivery of core HR processes.

Responsibilities

• Manage administration of all employee benefits programs (medical, dental, vision, life, and related plans)
• Review and approve insurance invoices, ensuring accuracy against enrollment and plan participation
• Partner with external vendors and brokers to resolve discrepancies and address issues
• Serve as primary point of contact for leave administration, coordinating request documentation across systems, vendors, and applicable federal and state plans
• Oversee employee benefit enrollments, changes, and terminations
• Act as primary point of contact for benefits-related inquiries and escalations
• Lead the annual compensation benchmarking process, mapping roles to compensation grades and salary ranges using market survey data (e.g., Radford)
• Build and maintain the job architecture and pay-band structure, recommending updates as new roles are created and the organization scales
• Partner with the VP of HR on the annual compensation cycle — merit and adjustment recommendations, internal equity reviews, and external competitiveness by grade
• Maintain compensation data and documentation in Workday and support pay decisions for offers, promotions, and transfers
• Administer the company 401(k) plan, including eligibility, enrollments, contribution changes, and coordination with the recordkeeper and payroll
• Lead the year-end 401(k) audit, partnering with external auditors and the third-party administrator to prepare census data, reconciliations, and supporting documentation, and to complete the annual Form 5500 filing
• Cover annual nondiscrimination and compliance testing (ADP/ACP, top-heavy) and ensure adherence to ERISA requirements and filing deadlines
• Maintain fiduciary documentation and a clean audit trail for all plan activity
• Serve as the main contact for employee questions and HR-related issues
• Manage and resolve escalations in a timely and professional manner
• Ensure consistent and high-quality communication with employees
• Maintain appropriate documentation and follow up on all cases
• Partner with other HR team members to support mobility & immigration
• Execute high-volume HR system transactions, including new hires, employee changes (transfers, promotions, status updates), and terminations
• Maintain accurate and up-to-date employee records in Workday
• Ensure data integrity and completeness across all HR systems
• Establish and maintain standardized HR processes and workflows
• Identify and implement process improvements to increase efficiency
• Ensure consistency in execution across all employee groups and locations
• Support onboarding coordination to ensure a smooth employee start experience
• Administer HR policies and ensure consistent application
• Support compliance with applicable employment laws and internal standards
• Maintain documentation to support audits and internal reviews

Requirements

• Bachelor's degree in Business, Human Resources Management, or a related field
• Minimum 8 years of experience in HR Operations or HR Shared Services
• Strong experience with benefits administration and vendor coordination
• Experience administering 401(k) plans and supporting or leading year-end plan audits and Form 5500 filings
• Working knowledge of compensation benchmarking, pay grades and bands, and survey data (Radford or similar)
• Experience managing high-volume HR transactions
• Familiarity with HRIS systems (Workday preferred)
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities