HR Operations Coordinator

Primary Job Responsibilities

• Screens resumes for HR Generalists and hiring partners.
• Sources candidates through a variety of recruiting channels.
• Supports HR Generalists for all recruiting activities including interview logistics, candidate communication, references, and any pre-employment activity.

Preboarding & Onboarding (Primary Ownership)

• Owes the full preboarding and onboarding process from offer acceptance through Day 1 and post-onboarding follow-up.
• Captures and tracks completion of required pre-employment documentation with candidates and external vendors (e.g., background checks, drug screens, references).
• Ensures timely and accurate data entry and updates in UKG for new hires, transfers, and terminations.
• Owns cross-functional onboarding communication and alignment of team partner requirements across teams.
• Serves as the point of contact for onboarding status updates, troubleshooting delays, and ensuring readiness for orientation and start dates.
• Maintains onboarding checklists, timelines, and documentation standards.
• Coordinates all NEO logistics, including scheduling, materials, system access, and required documentation.
• Ensures completion and documentation of all onboarding acknowledgements and required forms.

HRIS & Systems Administration

• Maintains accurate team partner records in UKG, including hires, transfers, terminations, and any other team partner specific updates.
• Ensures data consistency across HR and operational systems.
• Supports HRIS Analyst in implementing HRIS operational updates and process improvement initiatives.

HR Inbox & Team Partner Support

• Maintains and monitors the HR inbox and responds to routine HR inquiries or routes inquiries to the appropriate HR team member.
• Provides timely, professional customer service to candidates, team partners, and leaders.
• Tracks recurring issues or questions and surfaces opportunities for process improvement.

HR Operations & Process Improvement

• Aids in developing, documenting, and maintaining HR standard operating procedures (SOPs).
• Identifies opportunities to streamline HR processes and improve the team partner experience.
• Supports HR projects and initiatives as assigned.
• Other tasks as assigned.

Education and Experience

• Required:
• Bachelor’s degree in Human Resources, Business, or related field (or equivalent HR experience).
• 2–5 years of experience in Human Resources, HR Operations, or related administrative HR role.
• Strong attention to detail and ability to manage multiple priorities.
• High level of discretion and professionalism when handling confidential information.
• Strong communication and customer service skills.
• Process-oriented and highly organized
• Strong follow-through and accountability
• Comfortable working independently while partnering closely with HR leaders
• Analytical skills
• Growth mindset with interest in developing broader HR and recruiting skills
• Preferred:
• Experience in healthcare or multi-site organizations.
• Hands-on experience with UKG or similar HRIS platforms.
• Experience supporting onboarding and recruiting processes.
• HR certification (PHR, SHRM-CP) or intent to pursue certification.

Physical Requirements

• Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
• Must be able to lift and support weight of 35 pounds.
• Ability to concentrate on details.
• Use of computers for long periods of time.