HR Operations Coordinator

About the role

Responsible for supporting administrative functions in the club. Participates in the hiring process as assigned. Facilitates and coordinates team member orientation, benefit enrollment, assists in updating and maintaining HR records, filing, and team member communication. Controls comprehensive scheduling processes for all hourly Team Members. Ensures club payroll is completed accurately and timely weekly and ensures all payroll records are maintained properly. Supports club talent acquisition efforts by ensuring the in-club hiring table and all recruitment marketing materials are set to GOLD standards.

Responsibilities

• Conducts new Team Member orientation.
• Facilitates and tracks training for all new hires.
• Acts as the "on-site administrator" of intranet-based training and communications system to coordinate club training needs (e.g., cashier training, safety, etc.).
• Controls comprehensive scheduling processes for all hourly Team Members.
• Safeguards club payroll is completed accurately and timely weekly and ensures all payroll records are maintained properly.
• Maintains club performance management process, disciplinary process and corresponding logs are maintained.
• Administers all personnel paperwork, including completing and processing new hire paperwork, hourly wage increases, hourly promotions, terminations, worker's compensation, and unemployment claims.
• Supports club talent acquisition efforts by ensuring the in-club hiring table and all recruitment marketing materials are set to GOLD standards, communicating availability of team member referral programs, and partnering with local community organizations.
• Processes LOAs in coordination with LOA Specialist and outside vendor; addresses LOA/WC issues (explaining process, answering questions, communicating with Home Office, Lincoln Financial, or Sedgwick, logging incidents into Alert/LPMS).
• Maintains Team Member personnel and medical files.
• Answers Team Member questions or directs them to the appropriate company resources.
• Handles Team Member confidential information with care.
• Gathers ordering information and inputs Aruba orders.
• Ensures GOLD standard presentation of breakroom and HR office area daily.
• Provides needed support for team member recognition and engagement events as assigned by Club Manager/Assistant Club Manager.
• Ensures all legal compliance postings are posted and current.
• Performs HR self-audits for the overall club operational audit.
• Attends meetings (broadcasts/zoom) with Regional HR Business Partner and those as designated from Home Office.
• Maintains all HR communication boards.
• Handles additional administrative tasks as required.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.

Requirements

• Detailed oriented.
• Strong interpersonal and organization skills.
• Prior Human Resources, administrative, or clerical experience is preferred.
• Basic computer knowledge (MS Word, MS Excel, Email) required.

Qualifications

• Carries out job functions and responsibilities as assigned.
• Supports the application of club policies, procedures and compliance.
• Act with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

Skills

• Familiarity with AI tools, including ChatGPT, is valued but not required.

Benefits

At BJ’s Wholesale Club, we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. This includes:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

Pay

Starting from $20.00. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.

Schedule

Most of the time is spent moving about on hard surfaces. Occasional exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents. Located in a comfortable indoor area.