HR Operations Analyst (Temporary - 5-month Assignment)

About the role

The People Operations Analyst supports the delivery of efficient, accurate, and compliant People Operations processes across North America. This temporary assignment provides additional support during a high-volume period and key operational initiatives.

Responsibilities

• Support the full employee lifecycle for North America by processing employee transactions from hire through termination in a timely and accurate manner.
• Process employee data changes including hires, transfers, promotions, compensation changes, organizational updates, leaves, terminations, and personal information updates within Workday.
• Cook up onboarding and offboarding activities to ensure a seamless employee experience while meeting established service levels and compliance requirements.
• Review HR transactions for accuracy and completeness, ensuring data integrity and compliance with company policies and applicable regulations.
• Partner with HR Business Partners, Talent Acquisition, Payroll, Benefits, IT, and other cross-functional teams to resolve employee transaction requests and operational inquiries.
• Maintain employee records and HR documentation while ensuring confidentiality and compliance with record retention requirements.
• Monitor shared team queues and respond to employee and stakeholder inquiries, providing timely, professional customer service.
• Aid in audits, reporting, and data validation activities to ensure the accuracy of HR records and support compliance initiatives.
• Identify process improvement opportunities and contribute to the enhancement of People Operations processes, documentation, and standard operating procedures.
• Support special projects and other operational activities as assigned.

Qualifications

• Ability to commit to a 5-month temporary assignment, with flexibility for a possible extension based on business needs.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• 2-4 years of experience in HR Operations, HR Shared Services, or People Operations supporting employee lifecycle transactions.
• Experience processing HR transactions within an HRIS; Workday experience is strongly preferred.
• Working knowledge of HR processes including onboarding, employee data management, and offboarding.
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Excellent organizational, analytical, and problem-solving skills.
• Strong written and verbal communication skills with a customer service mindset.
• Ability to maintain confidentiality and handle sensitive employee information appropriately.
• Proficiency in Microsoft Office, particularly Excel.