HR Operations Analyst

Responsibilities

• Serve as the primary point of contact for ADP Workforce Now support for employees and managers across 250+ veterinary practice locations.
• Respond to HRIS-related inquiries in a timely and professional manner, including:
• New hire registration and login issues
• Time & Attendance support
• System access and security requests
• Paid Time Off (PTO) questions
• General navigation and troubleshooting
• Maintain accurate employee records within ADP Workforce Now throughout the employee lifecycle, including:
• New hires and onboarding
• Promotions and transfers
• Compensation changes
• Employment status changes
• Terminations
• Ensure complete and accurate data entry, utilizing all required fields and following established HR data governance standards.
• Partner with Talent Acquisition, Payroll, and hiring managers to ensure timely and accurate onboarding and offboarding activities.
• Monitor file feeds and integrations within ADP WFN and identify data discrepancies for resolution.
• Generate and distribute ADP data reports to support business operations, compliance requirements, and cross-functional initiatives.
• Perform routine audits using ADP custom reports to validate data accuracy and maintain system integrity.
• Provide support for HR system implementations, upgrades, enhancements, and testing activities.
• Aid in delivering training and documentation for new HR processes and system functionality.
• Perform other duties and special projects as assigned.

Qualifications

• 1–3 years of experience in HR Operations, HRIS, Human Resources, or another HR data-focused role.
• Experience with ADP Workforce Now strongly preferred.
• Experience supporting a multi-site or multi-location organization is preferred.
• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field is preferred, or equivalent work experience.

Skills

• Exceptional attention to detail and commitment to data accuracy.
• Strong organizational and time management skills with the ability to prioritize competing deadlines in a high-volume environment.
• Excellent customer service, written communication, and interpersonal skills.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and reporting tools.
• Strong analytical and problem-solving abilities.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.
• Self-motivated with the ability to work independently while collaborating effectively across HR, Payroll, Talent Acquisition, and Operations.
• Comfortable working in a fast-paced, entrepreneurial, and continuously evolving environment.
• Demonstrated ability to build positive working relationships with managers and employees across all organizational levels.