HR Onboarding Specialist
Patterson-UTI · Houston, TX · 1 wk ago
Human ResourcesFull-time
Serve as the primary point of contact
Serve as the primary point of contact for candidates during the pre-employment and onboarding process, delivering clear communication, issue resolution, and a positive experience.
Manage the onboarding workflow
- Manage the full onboarding workflow—from offer acceptance through first day—ensuring a consistent, timely, and compliant process across all Patterson-UTI entities.
- Monitor background checks, drug tests, physicals, and other pre-employment requirements; troubleshoot delays, escalate issues appropriately, and communicate updates to Talent Acquisition and Regional HR.
- Initiate and manage Form I-9 process; ensure timely completion.
- Cancel or correct I-9 records in alignment with federal guidelines for candidates who rescind, decline, or do not report for work.
- Participate in Regional HR calls to review upcoming start lists, identify risks to start dates, and provide progress updates.
- Track and manage contingent hire requests, approvals, and clearances in coordination with Company processes.
- Initiate relocation services and provide ongoing support to relocating employees; escalate exceptions or complex cases as needed.
Contribute to continuous improvement
- Maintain and update the consolidated onboarding tracker, including start dates, background progress, I-9 activity, relocation initiation, and lump-sum payment status.
- Proactively notify Talent Acquisition and Regional HR of any delays or issues that may affect onboarding timelines.
- Contribute to continuous improvement efforts by identifying process gaps and recommending updates to tools, workflows, and candidate experience practices.
Compliance and Confidentiality
- Ensure strict adherence to Company policies, procedures, and compliance requirements.
- Maintain Company and employee confidentiality at all times and handle sensitive information appropriately.
Qualifications
- Ability to maintain Company and employee confidentiality at all times and handle sensitive information appropriately.
- Strong organizational and time-management skills with the ability to manage multiple candidates and tasks simultaneously.
- Excellent written and verbal communication skills; able to provide clear instructions and respond professionally to candidates and internal partners.
- Demonstrated customer service orientation with the ability to build strong working relationships across HR, operations, and external vendors.
- Strong problem-solving skills with the ability to identify issues, determine root causes, and escalate appropriately.
- Ability to work efficiently in a fast-paced environment and meet multiple deadlines.
- Proficiency navigating HR systems such as Oracle HCM or similar platforms.
- Strong Microsoft Office skills (Excel, Word, Outlook, PowerPoint).
- Experience supporting high-volume onboarding or hiring processes.
- Ability to travel occasionally, as required.
Education and Experience
- Bachelor’s Degree in Human Resources, Business or related field of study.
- 1-2 years of experience in HR onboarding, shared services, talent acquisition, or a related HR support role.