HR Onboarding Specialist

Responsibilities

• Guide new hires through the 5-step onboarding process from start to finish.
• Aid employees in completing two required online training assignments.
• Set up and provide support for new hire email accounts and system logins.
• Ensure new hires have access to and understand how to use payroll systems.
• Maintain clear, professional communication with new hires and managers via email and virtual meetings.
• Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness.
• Follow established processes and meet reasonable deadlines for each step of onboarding.
• Adapt to possible time zone assignments, which may influence working hours.

Qualifications

• A high school diploma or equivalent is required, with additional education a plus.
• Prior experience in onboarding, HR support, training, or administrative roles is preferred.
• Strong organizational skills with the ability to manage multiple onboarding tasks at once.
• Proficiency in using spreadsheets (Excel or Google Sheets).
• Professional written and verbal communication skills.
• Ability to work independently and follow structured processes.
• Tech-savvy and comfortable with remote work tools.

About Us

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories. With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone.