HR Onboarding Operations Specialist, Human Resources, Full-Time, Days
MarinHealth is an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties.
About the role
The HR Onboarding Operations Specialist serves as a strategic operational partner within Human Resources and Talent Acquisition, supporting enterprise hiring, onboarding, and workforce data integrity initiatives across MarinHealth. This role is designed to function beyond traditional transactional HR support by operating as a highly analytical, systems-oriented, and process improvement-focused resource that strengthens operational efficiency, compliance, onboarding governance, and workforce data accuracy.
This position plays a critical role in supporting Workday Recruiting, HCM, onboarding, and related HR operational workflows, while partnering closely with Talent Acquisition and Human Resources leaders, HRIS, Compensation, Payroll, Compliance, Information Technology, and operational stakeholders. The incumbent is expected to leverage advanced Workday knowledge to identify process gaps, troubleshoot onboarding and recruiting escalations, analyze root cause trends, and recommend sustainable workflow improvements that enhance the employee and hiring leader experience.
The role functions as a frontline escalation and operational support resource responsible for identifying, resolving, and preventing issues related to onboarding workflows, pre-hire transactions, worker data management, requisition routing, organizational assignments, job profile alignment, security access, and downstream integrations. A key strategic objective is to elevate onboarding operations from clerical processing to enterprise data stewardship.
Responsibilities
- Serve as a key operational partner supporting Talent Acquisition, HR Operations, and onboarding initiatives across the organization.
- Provide functional support and troubleshooting for Workday Recruiting, HCM, onboarding, and related HR systems and processes.
- Help identify and resolve onboarding and recruitment workflow issues by analyzing root causes and supporting process improvement efforts.
- Partner collaboratively with HRIS, Payroll, Compensation, Compliance, IT, and operational leaders to support seamless workforce operations and data integrity.
- Support onboarding governance and ensure accurate employee data management in alignment with organizational and regulatory requirements.
- Maintain and audit workforce data within Workday and related systems to ensure accuracy, consistency, and compliance.
- Monitor onboarding and recruiting operational metrics, identify trends, and support reporting and workforce planning initiatives.
- Assist in developing and maintaining standardized workflows, operational procedures, job aids, and process documentation.
- Support quality assurance and auditing efforts related to onboarding transactions, worker records, organizational structures, job profiles, and compliance activities.
- Partner with Talent Acquisition leadership to help deliver an exceptional candidate, employee, and hiring leader experience.
- Provide guidance and support to leaders and stakeholders regarding onboarding processes, recruiting workflows, and Workday functionality.
- Handle sensitive employee and organizational information with a high degree of professionalism, discretion, and confidentiality.
- Participate in HR operational improvement initiatives, Workday optimization efforts, and enterprise process enhancement projects.
- Contribute to the evolution of the onboarding function from transactional processing to strategic workforce data stewardship and operational excellence.
Requirements
- Bachelor’s degree in human resources, Business Administration, Healthcare Administration, Information Systems, or a related field preferred.
- Minimum of three years of experience supporting HR operations, onboarding, recruiting coordination, workforce administration, or related functions within a healthcare or complex organizational environment.
- Experience working within Workday Recruiting, HCM, onboarding, or similar HR systems strongly preferred.
- Strong analytical and problem-solving skills with the ability to identify trends, workflow gaps, and operational improvement opportunities.
- Experience troubleshooting escalations, resolving process or system-related issues, and collaborating cross-functionally to drive solutions.
- Knowledge of HR compliance standards, onboarding practices, employment processes, and workforce data management principles.
- Advanced proficiency with Microsoft Excel, reporting tools, HRIS platforms, and operational reporting.
- Ability to effectively manage competing priorities while maintaining exceptional attention to detail and customer service.
- Strong communication, collaboration, relationship management, and stakeholder partnership skills.
- Passion for operational excellence, continuous improvement, and delivering a high-quality employee experience.
Pay
The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role: $42.56 - $63.84 per hour.
Schedule
- 8-hour day shift
- 40 scheduled weekly hours
Benefits
- Measles, mumps, varicella, and annual influenza immunizations required as a condition of employment (medical or religious exemptions considered consistent with applicable law).
- COVID-19 vaccination/booster remains strongly recommended.