HR Admin

About the role

HEI Hotels & Resorts is proud to welcome the Westin Poinsett, Greenville to our growing portfolio of distinguished properties. Located in downtown Greenville, this AAA Four Diamond hotel is in the heart of the city within walking distance of local shopping and attractions. This historic property seamlessly blends classic Southern elegance with modern comfort, offering a distinguished setting for both leisure travel and business meetings.

Responsibilities

• Greet internal and external guests to the Human Resources department
• Administer company benefits programs, conduct enrollments, answer questions and troubleshoot problems
• Aid associates with requests and information
• Assist in recruiting, screening, and interviewing for all management and non-management hotel positions
• Support the Human Resources Director or Manager in recruiting and interviewing techniques
• Create and update Human Resources bulletin boards and other posting locations as needed
• Distribute paychecks as needed
• Maintain accurate and updated department and associate files
• Explain elements of various benefits to associates as required and assist with enrollment and claims processing
• Aid with associate relations events and recognition, e.g. Associate of the Month program, Associate Anniversary Awards program, etc.
• Process benefits enrollments and other functions electronically, as required
• Monitor and update job requisitions as required
• Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy
• Cover all pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures
• Process all transfer requests in the required time frame
• Respond to all interviewed applicants via telephone or letter within required time frame
• Aid Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP)
• Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems
• Prepare correspondence and memos as needed
• Maintain applicant flow log/data
• Ensure all new hires and existing associates possess proper employment eligibility verifications
• Comply with attendance rules and be available to work on a regular basis
• Perform any other job-related duties as assigned

Qualifications and Skills

• Hotel experience preferred
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals
• Able to set priorities, plan, organize, and delegate
• Written communication skills to be concise, well organized, complete, and clear
• Able to work effectively under time constraints and deadlines
• Effective verbal and written communication skills
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.