Housing Case Manager

Essential Responsibilities

• Complete intake and assessment on all participants identified to determine most appropriate level of housing
• Identify and assist participants in securing housing, basic needs, medical and mental health services, substance abuse treatment, and public benefits where eligible; develop a Housing Stability or Individual Service Plan in conjunction with the
• Provide strengths-based case management and service coordination designed to assist participants in obtaining and maintaining stable
• Met with participants on a weekly basis (more often when needed), to monitor progress and /or barriers toward achieving their Housing Stability or Individual Service
• Utilize evidence-based practices in service delivery such as Trauma-Informed Care, Intensive Case Management, Motivational Interviewing, Harm Reduction, and Housing First
• Provide crisis intervention services as needed
• Maintain accurate and timely records of activities, case management notes, and services provided to each client using HMIS and any other applicable data management
• Develop and maintain relationships with private, public, and nonprofit landlords, including municipal housing departments, in order to access housing
• Perform site visits of prospective units to ensure they meet guidelines for habitability
• Ensure subsidized units are within the Fair Market Rate (FMR) guidelines; negotiate rent when
• Advocate as needed to help address issues and barriers between landlord and participant whenever
• Develop and maintain relationships with participants, staff and local service
• Attend staff and other community meetings as necessary; and serve as a representative of UBH at community
• Prepare and present assigned cases at weekly/monthly Participant Progress Review supervision
• Provide regular, written reports to the Program Manager and Management as

Qualifications

• Bachelor’s Degree, from an accredited College or University in Human Services (e.g., psychology, social work, sociology or related field) required.
• Minimum of two-years experience providing services to persons experiencing homelessness, preferably families with minor
• Exhibit high level of
• Demonstrated experience in working with people experiencing behavioral health issues, such as mental health, substance use, sex trafficking, or special
• Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental
• Understanding of best practice approaches including: Housing First, Motivational Interviewing, Harm Reduction, and Trauma-Informed
• Knowledge of community
• Strong written and verbal communication
• Able to maintain personal and professional boundaries
• Knowledge of Trauma-Informed Care and Practices
• Able to work collaboratively, but
• Highly motivated self- starter with the ability to work in a high-pressure
• Creative problem-solving
• Able to respond responsibly in emergency and crisis
• Exceptional organizational

Qualifications - Mandatory Requirements

• Employment Eligibility
• Reliable
• Valid California Driver’s License and proof of auto
• TB Test Clearance (upon hire)
• Covid-19