Housing Case Manager

About the role

Jericho Way is a day resource center, medical respite, and housing program that provides services to individuals facing the immediate crisis of homelessness. Depaul USA supports these individuals with purpose and hope for a positive future.

Responsibilities

• Completes intake assessment paperwork including housing application for new housing clients.
• HCM will seek candidates for Depaul USA’s Housing program.
• HCM will be responsible for background checks on prospective housing tenants.
• Schedule interview and preview of the unit to prospective tenants.
• Complete leasing paperwork with tenants.
• Complete housing inspections quarterly.
• Provide ongoing case management to tenants.
• HCM will receive deposit, utility, and rent payments from tenants.
• HCM will help assist with lawn services, termite and pest control at tenant’s unit.
• Reports directly to the Jericho Way Director, maintaining regular communication through email, phone, Zoom, and Teams, with daily and weekly interactions.

Qualifications

• The Ideal Housing Case Manager Will Be a Professional With Experience In Case Management With Vulnerable Segments Of The Population.
• S/he Will Have Experience Working With Individuals Who Have Faced Homelessness And Struggled With Issues Of Mental Illness, Cognitive Disabilities, And Addictions, As Well Assisting With Housing Homeless Individuals.
• The Housing Case Manager Will Also Understand Social Work Theories And Methodologies, Be Familiar With Relevant Partner Agencies, And Comprehend The Needs Of Individuals Seeking Services.
• The Housing Case Manager Should Possess The Following Associate degree or the equivalence in human services or closely related field with at least two years’ experience working with populations affected by behavioral health diagnoses, addiction, and/or homelessness.
• Exceptional communication, multi‐tasking, conflict management and interpersonal skills.
• Strong computer skills with all Microsoft Office programs.
• Ability to organize tasks, events, people, and delegate effectively.
• Ability to exercise independent judgment when appropriate and strong decisionmaking skills.
• Experience working with diverse populations and the ability to meet tenants in their homes or in the communities where they reside.

General Responsibilities

• Stays informed of current local and national events, trends, and issues (wherever possible) that impact Depaul USA’s work with the homeless.
• Strives continuously to develop the role in collaboration with the supervisor to ensure that all tasks are undertaken effectively and appropriately, meeting the strategic goals and objectives of Depaul USA.
• Participates in internal/external meetings as required and attends training events, conferences, and other functions as necessary.
• Participates in regular supervision and annual appraisal and helps in identifying your jobrelated development and training needs.
• Ensures adherence to all Depaul USA policies and procedures, particularly those relating to Health and Safety, Safeguarding, Code of Practice, and Confidentiality.
• Contributes to the effective implementation of Depaul USA’s Equal Opportunities Policy as it affects both the organization and its work with this client group.
• Undertakes the role professionally, always maintaining a highquality work standard and always working in accordance with the Vision, Mission, and Values of Depaul USA.
• Undertakes any other duties that may be required which are commensurate with the role.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions. In the course of performing the job, the person in this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20lbs), lifting (20lbs), operating a computer keyboard, and making and receiving telephone calls. Subjected to outside environmental conditions.

Special Requirements

• Must possess a valid driver's license and comply with Depaul USA’s Motor Vehicle Policy during the course of employment.
• Additionally, occasional use of a personal vehicle may be necessary.
• Must have a personal vehicle with valid automobile insurance meeting Depaul USA’s minimum coverage requirement of $100,000 liability; proof of insurance will be required and updated every six months.

Work Schedule

Primarily inperson from 3000 Springer Blvd, Little Rock, AR. Monday, Tuesday, and Thursday or Monday, Wednesday, and Friday 9am12:30pm. CST.

Benefits

• Sick Leave
• 10 Observed holidays
• 401(k) Retirement plan with employer match
• Employee Assistance Program