Housing Case Manager

About the role

FACETS is seeking a mission-driven Housing Case Manager to join the Next Steps Family Program. The program serves families experiencing homelessness or at-risk of homelessness in region 1 of Fairfax County. The role involves assessing housing barriers, developing case management plans, providing mediation and advocacy, and maintaining consistent communication channels.

Responsibilities

• Assess housing barriers and determine housing and service needs.
• Create and maintain case management plans, including intake interviews and goal attainment.
• Implement the Housing First model to provide housing stabilization services and prevent homelessness.
• Mediate and advocate with landlords on behalf of clients to secure and maintain housing.
• Create and maintain communication channels with various stakeholders.
• Determine appropriateness of households for rapid rehousing funds and track their use.
• Advocate for and assist clients in accessing services such as mental health, intellectual disability, alcohol and drug treatment, housing referrals, financial assistance, home-based services, training, medical services, mentoring, and socialization.
• Maintain a flexible schedule, including evenings and weekends.
• Use automated technology to maintain and report on case data.
• Participate in staff meetings and collaborate with colleagues to achieve FACETS goals.
• Represent FACETS in the community according to the agency's mission, vision, and code of ethics.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree required, preferably in a human service-related field.
• Experience working with homeless and/or at-risk populations, or in emergency shelter settings, or similar case management experience.
• Knowledge of and belief in the Housing First and Rapid Re-Housing philosophies and strategies.
• Ability to work independently and manage a caseload with minimal supervision.
• Excellent data entry and data quality skills.
• Clear and concise communication skills, both oral and in writing.
• Proficiency with Microsoft Office Suite or related software.
• Bilingual Spanish/English proficiency.
• Able to work a flexible schedule.
• Able to lift up to 15 pounds and attend meetings at other FACETS office locations.

Qualifications

• MSW preferred.

Skills

• Strong interpersonal and problem-solving skills.
• Ability to work in a fast-paced environment.
• Excellent organizational and data management skills.
• Ability to communicate effectively with clients, landlords, and other stakeholders.

Benefits

• Paid medical, dental, and vision insurance.
• Paid basic life insurance with an option to buy additional coverage.
• 403(b) retirement plan with generous matching.
• Competitive salary commensurate with qualifications/experience.
• Generous leave package, including paid annual vacation and sick leave, 11 paid holidays per calendar year, 12 weeks of maternity leave, and paid bereavement leave.
• Flexible Spending Accounts (FSAs) for healthcare and dependent care.
• Long-Term Disability, Short-Term Disability 100% employer-paid.
• Free Employee Assistance Program (EAP).
• Reimbursement for work-related expenses including portions of mileage, cell phone, and data expenses.
• On-going professional development and training.

Pay

$47,000.00 - $50,000.00 per year.

Schedule

Flexible schedule, including evenings and weekends.

Application

To apply, send a resume and cover letter to employment@facetscares.org.

Equal Employment Opportunity

FACETS is an equal opportunity employer.