Housekeeping Office Coordinator
Four Seasons · Orlando, FL · 1 wk ago
On-siteCustomer ServiceFull-time
About the role
Housekeeping Office Coordinator
Responsibilities
- Assigns rooms to Room Attendants
- Supports the overall day-to-day efficiency of the Housekeeping Operation
- Daily tasks include:
- Assigning Room Attendants
- Managing all phone calls coming into the department
- Completing HotSOS requests in a timely manner
- Distribution of arrivals and vacant rooms to be inspected by Supervisors
- Working closely with the Front Office, Engineering, and Housekeeping Managers on any issues regarding guest rooms and Public Areas
- Showing empathy and resolving guest concerns and glitches
- Constant communication with a third-party staffing company regarding employee issues
Requirements
- Fluent in both English and Spanish
- Detail-oriented
- Creative, organized, and trustworthy
- A sincere willingness to provide service to residents, guests, and peers
- Good organizational skills, able to work independently
- Ability to function well under pressure, set priorities, and adjust to changing conditions
- High work ethic, sense of responsibility for the role filled within the team
- A flexible schedule, ability to work weekends and holidays
- Legal work authorization in the United States
Qualifications
- Comprehensive benefits including medical, dental, vision, retirement plan, and discounts/travel programs with Four Seasons
- Energizing employee culture with inclusive and diverse engagement events
- Competitive wages and benefits
Skills
- Excellent communication skills
- Attention to detail
- Problem-solving abilities
- Customer service orientation
- Teamwork and collaboration
Benefits
- Energizing Employee Culture
- Inclusive and diverse employee engagement events
- Exclusive discount and travel programs with Four Seasons
- Comprehensive learning and development programs
- Competitive wages and benefits (Medical, Dental, Vision, and Retirement Plan)
Pay
Competitive wages and benefits (Medical, Dental, Vision, and Retirement Plan)
Schedule
A flexible schedule, ability to work weekends and holidays