Housekeeping Office Coordinator

Overview

The Housekeeping Office Coordinator will coordinate the work assignments for the housekeeping staff, including room attendants, housepersons, turndown attendants, each day and answer guests and associate calls, dispatching work tickets appropriately. He/she is responsible for the day-to-day office operations for the housekeeping department.

Responsibilities

• Open and close housekeeping department daily
• Work with Loss Prevention to maintain lost and found records
• Dispatch all calls to appropriate discipline
• Communicate effectively with all departments, including engineering
• Update Synergy requests
• Respond to all phone calls/requests from guests and other departments
• Maintain clear and efficient communication with the front desk
• Maintain cleanliness and organization in department
• Walk the floors and inspect guest rooms

Qualifications

• Must be able to read, write, and communicate in fluent English
• Must possess basic computational ability
• Must have computer skills
• Previous experience as a coordinator and/or answering phones strongly preferred
• Bi-lingual in Spanish preferred