Office Coordinator

Communities Served

Charlie Health’s virtual substance use disorder treatment program is available in select states.

Services Provided

All professional medical services are provided by licensed physicians and clinicians affiliated with independently owned and operated professional practices.

Outcomes

• Symptom improvement analysis based on self-reported outcomes data from 2025 routinely discharged clients who presented with moderate to severe anxiety, moderate to severe depression, or at least one day of self-harm at intake, and showed improvements at discharge.
• Cohort-specific outcomes analysis based on self-reported data from all-time clients in the relevant cohort who reported severe anxiety, moderately severe to severe depression, or at least one day of self-harm at intake, and showed improvements at discharge.
• Higher level of care (HLOC) readmission analysis based on self-reported outcomes data from 2025 routinely discharged clients who had been admitted to a HLOC in the 30 days prior to intake.

California Specific Information

If you are located in California, the below applies to you, subject to applicable law:

• Your health plan’s contracted network providers may also offer in-office appointments.
• Health plan’s telehealth and in-person services are subject to the same timely access to care standards.
• If you have out-of-network benefits, and utilize out-of-network services, you are subject to the plan’s cost-sharing obligation and balance billing protections.
• Contact your health plan to learn more.

Accessing Medical Records

You have a right to access your medical records. Records of the care you receive from Charlie Health will be shared with your primary care provider (PCP) via an electronic patient record system or provided in a different manner unless you opt out.