Office Coordinator

About the role

The Office Coordinator supports multiple teams with various administrative tasks, ensuring smooth and successful office operations.

Responsibilities

• Support the sales team by processing and validating contractual agreements to ensure accuracy
• Provide exceptional customer service support by handling customer inquiries, questions, and updates
• Greet and assist visitors as they arrive at the office
• Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately
• Produce and maintain same day checks, trust claims, and the reconciliation of bank records
• Operate office equipment such as photocopiers, printers, fax machines, etc.
• Input statistical information into a CRM system and other databases
• Use of SOX compliance software to reconcile daily, weekly, and monthly reports

Requirements

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Time management and organizational skills
• Must have the ability to work independently or with a team
• Convey information clearly and concisely in written and spoken communication
• Capable of setting and meeting priorities and deadlines
• General clerical tasks, accounts payable, data entry, etc.
• Able to maintain composure in a fast-paced office setting
• Notary license preferred but not required
• High school diploma or equivalent
• 3-5 years of administrative or related experience

Qualifications

Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 40 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect.