Housekeeping Manager

Essential Functions

• Primary focus on public area cleanliness and turndown service.
• Attend and assist with the Monthly OST meetings.
• Manage the Supervisors and all daily operations of the team.
• Ensure all Safety Policies and Procedures are followed and adhered to.
• Daily Medallia Board is posted and Shared with Associates.
• Sign off on payroll, ensuring all coding is accurate, PTO sheets turned in, manual time sheets turned in and detail reports are signed and turned in.
• Affiliate with scheduling for the department.
• Cover supervisor duties as needed.
• Manage the 100 point inspection process.
• Continued training of associates as needed.
• Affiliate with all supply inventories.
• Facilitate evening department stand up meetings with the evening associates.
• Affiliate in the interviewing and hiring process.
• Perform Coaching and Counseling of staff as needed.
• Monitor Medallia guest room cleanliness scores.
• Assist with all supply inventories.

Qualifications

• One to two years’ experience in Front Office/Housekeeping/Guest Services, including at least two years supervisory experience, required.
• Knowledge of Opera, Kronos, and Alice are preferred.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull objects up to 50 lbs.
• Available to work flexible hours to include nights, weekends, and holidays.

Working Environment

• Interior of hotel, in normal office conditions.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.