Housekeeping Manager

About the role

The Lofton Hotel, the first Tapestry Collection property in Minnesota, offers a dynamic and rewarding career where you'll work alongside dedicated hospitality professionals committed to delivering exceptional guest experiences.

Responsibilities

• Ensures that all written standards of cleanliness and maintenance are consistently met, by inspections and follow-up.
• Assists with the supervision and on-going training of all Housekeeping Associates.
• Ensures that all designated guestrooms receive service.
• Assists with Lost and Found, including packing and mailing of packages.
• Assists with documenting time and attendance for all Housekeeping associates.
• Ensures furniture, facilities, and equipment are maintained and in good repair.
• Promotes excellent guest/employee rapport by reacting promptly, efficiently and courteously to all guest requests.
• Ensures appropriate standards of conduct, hygiene, uniforms and appearance are maintained.
• Represents the hotel with professionalism and decorum.
• Establish and maintain effective associate relations.
• Ensure discipline is administered timely and fairly with HR involvement.
• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

Requirements

• A high school diploma or equivalent, college education in related field preferred.
• Previous housekeeping supervisory experience for at least 2 years.
• Ability to prioritize and organize workload to ensure deadlines are met.
• Ability to exercise judgment and implement control over the performance of others.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to communicate effectively to associates - Bi-Lingual a plus.
• Understands reports and related correspondence and accurately performs all essential job functions.

Qualifications

• High school diploma or equivalent, college education in related field preferred.
• Previous housekeeping supervisory experience for at least 2 years.
• Ability to prioritize and organize workload to ensure deadlines are met.
• Ability to exercise judgment and implement control over the performance of others.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to communicate effectively to associates - Bi-Lingual a plus.
• Understands reports and related correspondence and accurately performs all essential job functions.

Skills

• High school diploma or equivalent, college education in related field preferred.
• Previous housekeeping supervisory experience for at least 2 years.
• Ability to prioritize and organize workload to ensure deadlines are met.
• Ability to exercise judgment and implement control over the performance of others.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Ability to communicate effectively to associates - Bi-Lingual a plus.
• Understands reports and related correspondence and accurately performs all essential job functions.

Benefits

• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa.
• Discounted parking.
• "Two for one" movie theatre coupons at Marcus Theatres.
• Ability to grow your career, and transfer from one property to another.
• Paid time off.
• Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program.
• 401k with employer match.
• Early wage access.
• And more!

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.

Pay

$55,000 - $65,000

Schedule

N/A