Housekeeping Manager

JOB SUMMARY

The Holiday Inn & Suites in Winter Haven, FL is seeking an experienced Housekeeping Manager to lead the housekeeping department and ensure the highest standards of cleanliness, efficiency, and guest satisfaction.

ESSENTIAL JOB FUNCTIONS

• Interview, hire, complete performance evaluations, resolve problems, administer discipline and/or termination when appropriate
• Manages the housekeeping department including laundry to attract, retain and motivate staff
• Ensures compliance with all OSHA standards
• Plans, organizes, and monitors staff activities to ensure compliance with quality assurance standards
• Manages finances of housekeeping and laundry operations including budget and inventory controls
• Distributes and delegates work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials
• Makes staffing adjustments accordingly
• Ensures compliance with accident/loss prevention programs
• Responds to guest requests, concerns, and problems to ensure guest satisfaction
• Plans and conducts staff meetings, attends various other related meetings

COMPETENCIES

• Strong leadership abilities
• Excellent communication both verbal and written
• Flexibility with schedule and dependable
• Self-motivated, well-organized, and detail-oriented
• Strong guest-focus, time management and problem-solving skills
• Computer software skills

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• 2 or more years of hotel housekeeping experience, preferably in a supervisor role
• Minimum of high school diploma or equivalent, additional education is a plus

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references

PHYSICAL DEMANDS

• Regularly required to speak, read, and write in English
• Stand for long periods of time
• Ability to walk, kneel, stoop, bend, and lift up to 50 pounds

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents: E-Verify Notice of Participation Right to Work By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.