Housekeeping Manager

Primary Responsibilities

• Supervise housekeeping and laundry staff: recommend hiring, recommend terminations, performing disciplinary action, performance evaluations, training and development
• Schedule staff according to labor standards and forecasted occupancy
• Assign daily boards to housekeeping team members
• Manage contract labor relationship and needs, training for contract labor positions
• Evaluate equipment including vacuums, washers and dryers, carts, etc. and work with other managers if equipment needs repairs or replacement
• Assist General Manager in development of the department's annual budget
• Maintain room quality based on hotel objectives
• Monitor performance against plan
• Maintains room quality based on hotel objectives
• Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas
• Checks VR rooms to make sure they are vacant, clean and ready
• Checks storage area to see if there are enough housekeeping supplies
• Compile and report accurate status of guest rooms to front office
• Oversees all housekeeping duties
• Maintain productivity and labor cost goals
• Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
• Conduct inventories of linen, supplies and equipment
• Order and receive supplies to maintain adequate inventory levels
• Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
• Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements

Requirements

• High school diploma or GED required
• Minimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility required
• Minimum of 2 years supervisory experience
• Excellent written and verbal communication skills
• Must be flexible with working nights, weekends, and holidays

Qualifications

• Passion for the hospitality business
• Willingness to grow with the company

Skills

• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Effective communication and interpersonal skills
• Attention to detail

Benefits

• Medical
• Vision
• Dental
• 401K
• Immediate Pay- earned wage access!
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long term/short term disability
• Life insurance

Pay

TBD

Schedule

TBD