Housekeeping Manager

About the role

Generation Hospitality Group is a recognized leader in the hospitality industry, offering expertise in marketing, sales, operations, and revenue management.

Responsibilities

• Oversee and coordinate housekeeping operations
• Assign daily room and task schedules to housekeeping staff and ensure coverage for all required areas
• Inspect guest rooms and public areas for cleanliness, maintenance issues, and adherence to company standards
• Provide guidance, coaching, and on-the-job support to housekeeping staff to ensure efficient, high-quality work
• Assist with hands-on cleaning duties as needed to support the team and maintain productivity
• Monitor supply levels, report shortages, and help maintain proper inventory of linens, cleaning products, and equipment
• Communicate effectively with front desk, maintenance, and management to address guest needs and resolve issues promptly
• Document and report any housekeeping, safety, or maintenance concerns to the appropriate parties
• Support training of new housekeeping staff on cleaning procedures, safety practices, and property standards
• Work additional hours as a housekeeper when not scheduled as weekend supervisor, as business needs allow

Requirements

• Willingness and availability to work additional hours as a housekeeper when not supervising, based on operational needs
• Strong attention to detail and commitment to high standards of cleanliness and guest satisfaction
• Effective communication skills in English, both verbal and written
• Ability to organize, prioritize, and delegate tasks in a fast-paced environment
• Physical ability to stand, walk, bend, lift, and perform repetitive cleaning tasks for extended periods
• Basic problem-solving skills and the ability to address guest and staff concerns professionally
• Reliable, punctual, and able to work independently with minimal supervision

Qualifications

• 1+ year of housekeeping experience in hospitality, residential, or similar environments
• Previous housekeeping experience required; prior supervisory or team lead experience strongly preferred

Skills

• Willingness and availability to work additional hours as a housekeeper when not supervising, based on operational needs
• Strong attention to detail and commitment to high standards of cleanliness and guest satisfaction
• Effective communication skills in English, both verbal and written
• Ability to organize, prioritize, and delegate tasks in a fast-paced environment
• Physical ability to stand, walk, bend, lift, and perform repetitive cleaning tasks for extended periods
• Basic problem-solving skills and the ability to address guest and staff concerns professionally
• Reliable, punctual, and able to work independently with minimal supervision

Benefits

Not specified

Pay

Not specified

Schedule

Not specified