Hotel Night Auditor
Buffalo Lodging Associates, LLC · Canton, MA · 1 mo ago
Management$20/hrFull-time
Responsibilities
- Greeting guests, complete the check-in/check-out procedure through the Property management system while obtaining and storing pertinent information.
- Handling cash, credit card information and goods at the property.
- Identifying the needs of each guest and providing relevant information regarding the hotel services and amenities.
- Responding to all guest requests in a timely manner.
- Taking reservations from incoming callers, inputs all pertinent information into the hotel management system.
- Updating and canceling reservations in the system as requested by the guest.
- Organizing previous shifts paperwork, closing and balancing all room accounts and vouchers, investigating and analyzing out of balance situations, running trial balance reports and night audit.
- Preparing guest folios for express check out.
- Customer Service experience, in a hotel setting preferred.
- Hilton experience is a plus.
- High School diploma or equivalent is preferred.
- Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
- Must have valid drivers license, and acceptable driving history subject to company approval.
- Paid Weekly (Every Friday!)$20/hr
- Medical, Dental & Vision Insurance
- Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts – for You, Your Friends and Family
- Wellness Programs
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program
Requirements
About the Role
The Homewood Suites in Canton offers 98 spacious suites with full kitchens. Located just south of Boston, guests can easily access the nearby 128 train to Boston. Nearby attractions include Gillette Stadium and Legacy Place, which are a 15-minute drive away. Less than a mile away is the Blue Hills Reservation and Trillium Brewing. The hotel features a self-serve beer and wine station and complimentary breakfast every morning.