Hotel Front Desk Representative
Western States Lodging Management and Development · Lehi, UT · 6 mo ago
On-siteManagementFull-time
About the role
The role involves managing guest check-in and check-out procedures, providing information about hotel amenities and services, and handling guest complaints.
Responsibilities
- Manage guest check-in and check-out procedures
- Provide information about hotel amenities and services
- Handle guest complaints and inquiries
- Ensure cleanliness and maintenance of guest rooms
- Operate hotel equipment such as televisions, safes, and elevators
Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to work flexible hours including weekends and holidays
- Knowledge of hotel operations and procedures
Qualifications
- Experience in hospitality or customer service preferred
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office applications
Skills
- Effective communication skills
- Problem-solving and conflict resolution skills
- Customer service orientation
Benefits
- Comprehensive health insurance
- Flexible scheduling
- Professional development opportunities
Pay
$15.00 per hour
Schedule
Variable schedule based on hotel needs
Contact Information
To apply, please fill out the form below:
First Name:Email:
Phone:
Preferred Method of Communication: Email Text Message
I agree to be contacted by text messages
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