Hotel Front Desk/Player Service Representative - $1000 Hiring Bonus

About the role

This position has up to a $1,000 hiring bonus for the Graveyard position only.

Responsibilities

• Check hotel guests in and out.
• Maintain a bank and perform cashiering duties.
• Work well with supporting departments (Reservations, Housekeeping, Information Desk).
• Maximize revenue with suite upgrades and rate integrity.
• Maintain a clean, presentable and welcoming workspace.
• Must be able to understand and explain the player tracking systems, comping guidelines, player benefits and usage.
• Use several computer applications simultaneously to analyze information and make appropriate decisions related to the Passport Loyalty Program.
• Recruit new Passport Rewards Members.
• Communicate current details on offers, events, and promotions.

Requirements

• Must be 21 years of age or older.
• Must be able to obtain a Gaming License and Alcohol Awareness Card.
• Customer service experience preferred.
• Must have previous cashiering experience.
• Must have 10 key and typing experience (30 WPM).
• LMS and Micros experience preferred.
• Department
• Hotel Front Desk
• Locations
• Western Village Inn & Casino

Qualifications

• Full Time, Part Time
• Shift Preference
• Day, Swing, Graveyard

About Peppermill & Western Village

We've been family-owned and operated since 1971, and our commitment to excellence is evident in every aspect of our business. The individual skills, loyalty, and enthusiasm that our diverse team members bring to work every day is what makes our company successful. Peppermill strives to create an environment that fosters long-term relationships and offers opportunities for learning and growth.