Hospitality Coordinator

About the role

When you work at Clarendale West End, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Clarendale West End is recruiting for a resident focused, Hospitality Coordinator. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Responsibilities

• Provide ongoing telephone coverage with a high level of customer service.
• Anticipates needs of the residents.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
• Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects/assignments.
• Other assignments as needed.

Requirements

• High school diploma required.
• Bachelor’s degree preferred.
• 1-3 years in a luxury property customer‑facing role.

Skills

• Able to multi‑task and prioritize.
• Familiarity with Microsoft Office Suite products.
• Tech savvy.
• Excellent telephone communication skills.

Benefits

• 401k with Employer Matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Daily Pay

Pay

$19 hourly

Schedule

Part Time – Weekends (8am‑2pm or 2pm‑8pm)