Home Medical Equipment Coordinator
About the role
Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune's Top Workplaces for the sixth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood.
Responsibilities
- Supports Lakewood Health System Medical Marketplace customers by coordinating patient intake, insurance authorizations, order processing, and follow-up communications.
- Educates patients on safe and effective use of medical equipment and supplies.
- Ensures accurate documentation and insurance claims.
- Collaborates with providers and internal teams.
- Supports retail store operations while maintaining professionalism, attention to detail, and a patient-centered approach.
Qualifications
- Experience with home medical equipment.
- Experience in a healthcare setting.
- Desire to work as part of a high-functioning team.
- Respect for confidentiality and professional integrity.
- Excellent written and verbal communication skills.
- Strong internal and external customer service skills.
Benefits
- Generous Planned Time Off & Wellness Time Off.
- 401K Match.
- Annual tuition assistance of $2,000 per year.
- Best-in-region employer HSA contributions.
- Employer paid premiums for individual-only healthcare coverage!
Pay
The starting wage reflects our compensation philosophy, taking into account experience, education, certifications and internal equity. Hourly pay is just one part of the comprehensive and rewarding compensation package we're proud to provide!
Schedule
This is a full-time position, working 72 hours every two weeks between 8:30 AM - 5:00 PM, Monday through Friday, and as assigned.