Home Medical Equipment Inventory Control Coordinator

Major Responsibilities / Essential Functions

• Improve inventory accuracy.
• Identify waste and cost savings.
• Manage vendor issues.
• Problem-solving ability to identify product swaps.
• Demonstrates examples of strong cross functional teamwork.
• Ensures required documentation related to shipping & receiving, delivery and tracking are completed according to policy and procedures.
• Accountable for replenishment activity.
• Keeps supplies binned and organized.
• Trains DCH HME staff team on inventory portion of software.
• Keeps equipment storage areas neat and organized.
• Reconciles inventory to ensure computer counts match physical counts.
• Provides to Director and staff weekly spreadsheets to track and report stock levels.
• Tracks inbound and outbound inventory to monitor flow and stock levels.
• Works hands-on and uses digital systems to keep inventory up-to-date requiring data analysis skills.
• Works with Director on re-ordering stock according to PAR levels.
• Develops and utilizes standard inventory method, first in-first out (FIFO).
• Moves heavy objects in storage and deliveries.
• Reviews all Local Determinations of Coverage to ensure all items are issued to patients in accordance with the established guidelines.
• Ensures intake is done correctly and that medical necessity has been met and documented as required by the established guidelines.
• Maintains home medical equipment inventory ensuring that all home medical equipment is properly stored, tracked and maintained.
• Performs data entry of patient information into the HME software.
• Performs verification of the patient’s health insurance coverage for the requested items.
• Scans documentation into the patient’s Brightree account.
• Works larger equipment orders to assist the intake specialist on orders.
• Insures that all medical documentation that is required to establish medical necessity or to meet payer criteria is printed and readily available in the patient’s medical record prior to billing and that the data covers the time period leading up to the request of the medical equipment.
• Insures that all medical documentation is appropriately signed, dated and authenticated.
• Initiates the appropriate attestation paperwork if information is not signed and dated according to the Program Integrity Manual.
• Performs data entry of patient information into the HME software.
• Performs verification of the patient’s health insurance coverage for the requested items.
• Completes the insurance verification form accurately and discusses with patient prior to delivery.
• Contacts patients at specific intervals to assess usage of supplies and equipment. Offers suggestions as appropriate to patient’s comments and responses. Properly documents all contact.
• Maintains equipment guarantees/warranties.
• Updates Manager on inventory count weekly for equipment and supply needs.
• Verifies insurance, interprets coverage and calculates amount due by patient.
• Abides by all DCH HME policies.
• Exhibits excellent time management skills. Meets project deadlines (i.e. new products and services implementations, upgrades, and modifications).
• Delivers/picks-up equipment and supplies to patients’ home, at DCH Home Medical Equipment or at the hospital as appropriate.
• Updates Director on problems and process improvement issues with referrals, billing, complaints and inventory issues.
• Provides education regarding the proper use and maintenance of the equipment and uses manufacturers’ service manuals and patient education documentation.
• Performs functional tests prior to set-up and delivery of the equipment.
• Must meet DCH insurability requirements to drive a DCH vehicle and must follow the agency policy.

Requirements

• High School diploma or GED.
• 3 years in supply chain/inventory management required.
• Must be able to create pivot tables in Excel and perform data analysis on inventory results.
• BLS Healthcare Provider CPR within first 90 days of employment.
• Valid driver’s license and driving record that meets the system’s insurance standards.
• 3 years Home Medical Equipment experience is preferred.
• Must demonstrate excellent computer and customer service skills.
• Must be able to prioritize and use critical thinking skills.
• Ability to use computer to perform assignments including proficient use of required software programs including MS Word, MS Excel.
• Must be able to read, write legibly, speak, and comprehend English.