Hospital Equipment Coordinator

About the role

The Hospital Equipment Coordinator performs timely and cost-effective inspections, preventive and corrective maintenance and minor repairs on company and customer-owned medical equipment located within a hospital, completing all associated documentation to ensure accurate and thorough equipment records are kept.

Responsibilities

• Performs timely and cost-effective inspections, preventive and corrective maintenance and minor repairs on company and customer-owned medical equipment located within a hospital, completing all associated documentation to ensure accurate and thorough equipment records are kept.
• Knowledge and physical requirements as outlined in the requirements section.
• Ensures prompt and courteous service is delivered to all customers in person and in all communications.
• Manages missing and lost equipment, software upgrades and accessories.
• Conducts training for staff on testing and inspecting medical equipment.
• Documents all equipment incidents in compliance with both company and customer policies.
• Completes all documentation, paperwork and computer data entry accurately and in a timely manner to ensure accurate documentation and regulatory compliance.

Requirements

• Associate’s degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training preferred.
• Healthcare industry, medical equipment or customer excellence experience preferred.
• Demonstrated competency verification on various equipment preventive maintenance and repair practices.
• Knowledge of the setup and application of test equipment (electrical safety analyzer, etc).
• Proficient computer skills, including Microsoft Office programs (Word and Excel).
• Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required.
• Able to lift and/or push 75 pounds.
• Able to stand and walk for long periods of time.

Qualifications

• Possesses quality orientation with a “get it right the first time” attitude.
• Assists in the maintenance of customer relationships, and serves as a subject matter expert in equipment areas for the hospital-based Asset360 program.
• Effectively builds credibility and trust with customer administration, clinicians and staff.
• Complies with patient privacy laws in all matters.
• Maintains and projects confidence, enthusiasm and a professional image.
• Flexible, coachable.
• Demonstrates strong communication skills (listening, writing and speaking).
• Demonstrates team orientation and shows respect for others.
• Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.
• Organized; prioritizes to meet deadlines.
• Maintains a clean and safe work environment.
• Customer-focused; willing to go above and beyond.

SkillsAble to dialogue with clinical staff on the topics of equipment features, functionality, etc.

Understands and uses effective conflict resolution skills, e.g., identifies and resolves services concerns, discrepancies and disagreements.

Provides equipment inspections, maintenance and calibration on managed equipment.

Demonstrates in-depth knowledge of medical equipment; knows equipment by name, appearance and accessory list.

Manages missing and lost equipment, software upgrades and accessories.

Conducts training for staff on testing and inspecting medical equipment.

Delivers a quality product by meeting quality indicator standards and achieves productivity objectives by planning and completing day-to-day work accordingly.

Maintains accurate and adequate equipment inventory.

Sets up and calibrates medical equipment.

Documents all equipment incidents in compliance with both company and customer policies.

Completes all documentation, paperwork and computer data entry accurately and in a timely manner to ensure accurate documentation and regulatory compliance.

Demonstrates sound and timely decision-making skills.

Performs other assigned duties.

Benefits

Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.