Home Medical Equipment Technician

Position Summary

This position provides service to Home Care patients through delivery, assembly, and instruction on safe use, follow-up visits, and on-call trouble shooting of home medical equipment. Completes daily logging, documentation, and follow-up on medical equipment and patients following all company policies and regulatory requirements.

Core Functions

• Loads, delivers, sets up and provides operational instructions, education and troubleshooting material with patient/caregiver on use of home medical equipment including but not limited to Oxygen, Pediatric oxygen, NPWT, Enteral, and bedroom/bathroom medical equipment and associated supplies, in accordance with company policy and regulatory requirements.
• May also assist with internal and external loan closet replenishment.
• Completes required documentation associated with equipment pick-ups and equipment delivery, set up, instruction and education of products in accordance with company policy, state and federal regulatory requirements.
• Responds to emergency delivery calls on a regular basis and participates in the on call troubleshooting and delivery rotation.
• Clean and disinfect medical equipment.
• Inspects tests and performs equipment preventive maintenance to ensure proper operating condition according to manufacturer's guidelines and company policy.
• Completes annual competencies of all products to ensure knowledge of current standards.
• Helps to ensures delivery vehicle is in proper working condition by use of daily vehicle inspection.
• Maintains accurate daily vehicle inspection, inventory and route logs.
• May have responsibility for operation and maintenance of the oxygen cylinder transfill station and warehouse functions.
• Works independently on-site with patients and family members.
• Prioritizes work to balance patient satisfaction and company resources.

Minimum Qualifications

• A high school diploma/GED or equivalent working knowledge.
• Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
• One year of experience in hospital, home care, HME, transportation or other healthcare related setting.
• Must demonstrate excellent face-to-face customer service.
• Able to meet the physical demands of the position.
• Able to keep detailed records regarding equipment and medical records.
• Able to communicate effectively.
• Able to prioritize and organize daily work according to patient needs.

Additional Related Education And/or Experience

• Experience in equipment maintenance and repair and knowledge of local delivery area is preferred.

Estimated Pay Range

$18.38 - $27.57 / hour