Home Medical Equipment (HME) Office Coordinator
About the role
The right person for this opportunity will provide clerical functions in a clinical setting including: Coordinating administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Supporting the customer service and billing functions for HME. Supporting and follow-up for HME patients. Providing specific support for HME billing and clinical staff as needed. Primarily clerical responsibilities with other duties that include office supply management and medical equipment preparation and coordination.
Responsibilities
- Coordinating administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients.
- Selling and customer service functions for HME.
- Supporting and follow-up for HME patients.
- Providing specific support for HME billing and clinical staff as needed.
- Primarily clerical responsibilities with other duties that include office supply management and medical equipment preparation and coordination.
Requirements
- One or more years of sales customer service experience in a durable medical equipment or business environment with high service standards required.
- Four (4) years clerical/data entry experience preferred.
- Previous medical and customer service experience at a Durable Medical Equipment company.
- Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred.
- Sales and customer service training a plus.
Qualifications
- High school diploma/GED, Associates Degree or bachelor’s degree.
Skills
- Super-organized, detail-oriented, and self-starter.
- Ability to work independently.
Benefits
Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, fertility coverage and tuition reimbursement. We offer an on-site employee fitness center, as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency.
Pay
FTE: 1.0 (40 hrs. weekly), Day shift
Schedule
FTE: 1.0 (40 hrs. weekly), Day shift
About Us
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits
Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.