Health Technician-Telehealth Clinical
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must preserve all substantive info, no boilerplate. Remove cookie/navigation/legal/EEO etc. Also remove duplicated lines, application instructions. We need to parse the posting.
Let's extract content.
Summary paragraph: "The Veterans Health Administration (VHA) supports the provision of patient care using telehealth technologies which increase a Veteran's access to care and support a Veteran's self-management. This includes developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care teams and coordinate - track and manage their health care."
That's about the role. Could be "About the role" section.
Qualifications: The posting has "Qualifications" heading then details: Applicants pending completion... Basic Requirements: United States Citizenship... Experience and Education... Grade Determinations... Preferred Experience... Physical Requirements... etc.
We need to separate Requirements vs Qualifications? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly.
We have duties (Responsibilities). Also "Total Rewards of a Allied Health Professional" maybe Benefits? Actually that seems like description of full performance level. Then later "Work Schedule: Monday - Friday 7:30am - 4:00pm". Also Pay info: "Pay: Competitive salary and regular salary increases..." Also benefits: Paid Time Off, Parental Leave, Child Care Subsidy, Retirement, Insurance, Telework: Not Available, Virtual: not a virtual position.
Also "Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized". Those are not benefits? Could be under Benefits but they say not authorized. Might still be included? The instruction: include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. So we can include Benefits if there is specific content (like Paid Time Off, Parental Leave, Child Care Subsidy, Retirement, Insurance). Those are specific. Also we have Pay and Schedule specifics.
We need to avoid duplication. Also need to remove boilerplate like "Functional Statement #:58194-A58193-A Permanent Change of Station (PCS): Not Authorized". That's maybe not needed.
We also need to remove duplicated lines.
Let's structure:
About the role
The Veterans Health Administration (VHA) supports the provision of patient care using telehealth technologies which increase a Veteran's access to care and support a Veteran's self-management. This includes developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care teams and coordinate - track and manage their health care.
Responsibilities
We need to list duties from "Assignments associated with this position include - but are not limited to:" and the bullet list after that. Also maybe other duties like supervisory controls? Those are more about how work assigned, not duties. We'll focus on duties. List: - preparing the clinical environment - which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment - serving as a telepresenter within scope of practice during clinical video telehealth (CVT) and VA Video Connect (VVC) encounters including tasks such as establishing and maintaining video conferencing connections - making introductions between patient sites and provider site - following instructions of a clinician to facilitate an effective clinical encounter - serving as an imager and clinical data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images - collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines - taking measures to ensure patient care is delivered safely by following appropriate procedures for inventory management - cleaning of clinical equipment and the care environment while following all patient safety guidelines - protocols - and procedures - completing standardized clinical questionnaires and templates within scope of training and applicable guidelines - ensuring that patient privacy is protected by complying with all information security and patient privacy regulations - receiving and scheduling requests for simple and complex intra-facility - and interfacility telehealth appointments using an electronic resource-based scheduling system - screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care - monitoring and maintaining schedules of rooms - patients - technologies - clinical providers and presenters as needed to ensure efficient telehealth operations - providing patient education via approved materials We can put these in- .
Also maybe include "Supervisory Controls related to the position: How Work Is Assigned..." but that is more about supervision; could be part of Responsibilities? Might be considered part of role but not duty. We could include as part of Responsibilities but it's more about how work assigned. However we have a separate section for Skills? Might include KSAs under Skills or Qualifications. The posting includes "Demonstrated Knowledge - Skills - and Abilities (KSA)" list. That could go under Skills.
Also "Preferred Experience:" maybe under Qualifications.
Let's decide sections:
- About the role (summary)
- Responsibilities (duties list)
- Requirements (basic requirements: citizenship, experience/education combos)
- Qualifications (grade determinations, KSAs, preferred experience, physical requirements)
- Skills (maybe KSAs again? but we could put KSAs under Skills)
- Benefits (Paid Time Off, Parental Leave, Child Care Subsidy, Retirement, Insurance, Telework not available, Virtual not a virtual position)
- Pay (Competitive salary and regular salary increases, Above Minimum Rate of the Grade)
- Schedule (Monday - Friday 7:30am - 4:00pm)
We must avoid duplication: KSAs appear both under Qualifications and maybe Skills. We'll put KSAs under Skills.
Requirements: Basic Requirements: US Citizenship, Experience and Education combos.
Qualifications: Grade Determinations (GS-5, GS-6), Preferred Experience, Physical Requirements.
Now we need to ensure we don't include boilerplate like "Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met." That's part of Qualifications? It's a condition. We'll keep it under Qualifications maybe as a note.
Also "May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)" - keep.
Also "Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/" - maybe we can keep as a link? It's not boilerplate but it's a reference. Could be included under Qualifications.
Now we need to ensure we don't include duplicated lines like "The full performance level of this vacancy is GS-06The actual grade at which an applicant may be selected for this vacancy is in the range of GS-05 to GS-06". We'll include that under Qualifications.
Now we need to output only HTML fragment, no markdown fences.
Let's craft.
We'll need to escape any HTML special characters? Not needed.
We'll produce:
About the role
...
Responsibilities
- ... ...
Requirements
Citizenship: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Experience/Education: One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician OR Four academic years above high school leading to a bachelor's degree with courses related to the occupation OR Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable: Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as biological science, surgical technician courses, nursing assistant or other courses related to the position OR an associate's degree in a health care related field OR Six months of experience in the health care field and successful completion of a course for health care technicians - hospital corpsmen - or medical service specialists given by the U.S. Armed Forces.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Qualifications
Grade Determinations: Health Technician (Telehealth Clinical) - GS-5 (Entry Level): Experience or Education: None beyond the basic requirements. Health Technician (Telehealth Clinical) - GS-6 (Full Performance Level): Experience: One year of experience equivalent to the next lower grade level. The full performance level of this vacancy is GS-06; the actual grade at which an applicant may be selected for this vacancy is in the range of GS-05 to GS-06.
Demonstrated Knowledge, Skills, and Abilities (KSA): (we will move to Skills maybe) Actually we said Skills section for KSAs. So Qualifications may include Preferred Experience and Physical Requirements.
Preferred Experience: Reference: For more information on this qualification standard, please visit VA Qualification Standards.
Physical Requirements: The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients. The work requires above average agility and dexterity. The incumbent may be required to travel between VA and/or Non-VA clinical care sites and possession of a valid driver's license may be required.
But we said KSAs go to Skills. So Qualifications will have Preferred Experience and Physical Requirements (and maybe the reference). We'll keep. Now Skills section:Skills
- Comprehensive knowledge of computer systems and programs to perform a variety of tasks
- Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education
- Ability to provide and receive guidance and technical direction
- Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments
- Ability to read, interpret, and apply complex written instructions
- Knowledge of general clinical policies and procedures in a healthcare environment
- Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters
Benefits
- Paid Time Off: 37-50 days of annual paid time off per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience.
- Parental Leave: After 12 months of employment, up to