Health Insurance Sales Agent
About the role
The role is for bilingual (English/Spanish) Medicare Sales Agents in Miami, FL. Applicants should be prepared to obtain necessary state insurance licenses during training.
Responsibilities
- Answer incoming calls and convert callers to qualified leads and sales
- Navigate multiple computer systems to document member information
- Explain product differences and assist in product selection
- Complete enrollment applications over the phone
- Meet performance goals in areas of performance, attendance, and consumer experience
- Obtain and maintain required agent licenses and certifications
Requirements
- High School Diploma/GED or equivalent
- 4+ years of customer service/sales experience
- Ability to work regular shifts, including weekends and training period
- Live within a commutable distance to the Miami, FL office
- Fluency in English and Spanish
Qualifications
- High School Diploma/GED (or higher)
- 4+ years of customer service/sales experience
- Within 30 days of employment, must obtain all appropriate state insurance licenses (may be completed during training)
- Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
- Live within a commutable distance to our Miami, FL office
- Fluency in English and Spanish
Skills
Knowledge of computer systems and Windows PC applications, including the ability to learn new and complex applications.
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase and 401k contribution
- Employee discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Pay
Hourly pay range: $16.00 to $24.04 per hour, with the possibility of bonuses based on sales performance.
Schedule
Full-time position with flexible work arrangements after training and on-the-job nesting period. Employees can work from home up to 3 business days per week.
Benefits
- 15 days of paid time off during the first year of employment plus 8 paid holidays
- Medical, dental, vision, life, and AD&D insurance
- Short-term and long-term disability coverage
- 401(k) savings plan
- Employee stock purchase plan
- Flexible work arrangements
- Telecommuting policy
Company Information
UnitedHealth Group is an equal opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.