Head of SMB and Commercial Sales
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content. We have content: About Superhuman (company description). Could map to "About the role"? Actually "About Superhuman" is about company, not role. But we can still use heading "About the role"? Might be better to use "About Superhuman" but instruction says use those examples but not limited? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect those exact headings if applicable. We have content for: About the role? There's "The Opportunity" and "Role" sections describing responsibilities. Could treat that as Responsibilities. Also Qualifications section present. Benefits and Pay present (Compensation And Benefits). Schedule? There's hybrid model description: remote, travel, collaboration weeks. That's schedule info. So we can include Schedule section.
We need to avoid repeating job title as heading. No Job ID. Remove boilerplate: EEO, legal, application instructions, etc. Also remove duplicated lines.
We need to preserve all substantive information. So we need to include details about hybrid model, company description, opportunity, role responsibilities (list), qualifications (list), compensation and benefits (list), schedule (hybrid model). Also maybe "About Superhuman" could be under "About the role"? But we have separate "About Superhuman" paragraph. Could treat as "About the role"? Not exactly. Maybe we can create a section "About Superhuman" but not in list. However instruction says use those examples; but not strictly limited. Safer to use "About the role" for company overview? Might be okay. But we also have "The Opportunity" which is more about role impact. Could combine.
Better to follow examples: Use headings: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. We'll embed content accordingly.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must not include filler like "commensurate with experience". Not present.
We need to ensure we don't create empty sections.
Let's extract content:
About Superhuman paragraph: "Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home whenever you need focus time." Actually that's the first paragraph about hybrid model. Then later: "About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs' collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here."
We can combine hybrid model into Schedule section. About Superhuman description into About the role? Or maybe we create a separate heading "About Superhuman". But instruction says use those examples; but we can still use other headings? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exclusive. So we can use other headings as needed. Safer to use "About Superhuman" as heading.
But we also have "The Opportunity" paragraph: "Superhuman’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you." That's prose.
Then "As Head of SMB and Commercial Sales, you will lead the heritage Grammarly and Superhuman Go teams within Superhuman’s commercial BU structure, owning the strategy, team development, and revenue performance of the Go sales motion across SMB and Mid-Market segments. You will operate as the senior sales leader for the business unit, working within the ATU/STU model and partnering closely with Superhuman’s broader commercial leadership to drive pipeline, bookings, and customer expansion." That's also role description.
Then "Role This is a people-first leadership role for a seasoned commercial leader who can inspire and develop a team of sellers, build scalable GTM processes, and elevate the team’s capability to operate at the highest levels of enterprise selling, including C-suite engagement, multi-stakeholder deal navigation, and solution-based discovery for a multi-faceted product. In this role, you will:" followed by bullet list of responsibilities.
Thus we can treat "About Superhuman" as company overview, "The Opportunity" as role impact, and then responsibilities list.
Qualifications list present.
Compensation And Benefits section includes prose and list of benefits.
Pay: includes compensation zones and OTE ranges.
Schedule: hybrid model description.
We need to output only HTML fragment.
Let's structure:
About Superhuman
... company description ...
The Opportunity
... opportunity description ...
Responsibilities
- Lead, coach, and develop a team of front-line managers and AEs to consistently exceed revenue and activity targets across all segments
- Own the Go SMB and Commercial sales strategy and GTM execution, partnering with ATU leadership, Product, CS, and Marketing to drive a cohesive, high-performance sales motion
- Build and maintain a team culture grounded in accountability, psychological safety, and continuous improvement, where sellers feel supported, and their work has clear impact
- Drive rigorous pipeline management and forecasting discipline, maintaining accuracy and visibility for senior leadership
- Define and standardize onboarding, sales methodology, and enablement to reduce ramp time and improve consistency
- Champion enablement: identify skill gaps, partner with the enablement function, and ensure the team has the tools, training, and frameworks to run complex, multi-value-prop deals
- Serve as the senior commercial presence on key deals, guiding team strategy, supporting C-suite conversations, and helping navigate late-stage complexity
- Partner cross-functionally with Product, Marketing, and CS leadership to shape the product narrative, surface customer insights, and influence roadmap priorities
- Represent the Go sales team in BU leadership discussions, providing a grounded sales perspective on go-to-market decisions
- Hire, onboard, and retain exceptional talent, building a bench ahead of growth and planned leave coverage
Qualifications
- 10+ years of SaaS sales experience, with at least 5 years in a sales leadership role managing a team of Account Executives
- Proven track record of building and leading high-performing enterprise sales teams in a land-and-expand or expansion-driven motion
- Experience leading in a matrixed or multi-product selling environment (e.g., STU/ATU, overlay, or specialist AE model) — comfortable driving results without direct control of all inputs
- Deep expertise in enterprise sales cycles with demonstrated success engaging VP and C-Suite stakeholders across IT, procurement, and multiple lines of business
- Background in collaboration, productivity, or work management SaaS tools strongly preferred; experience at a progressive tech company with a strong product culture is a plus
- Strong coaching orientation — known for developing sellers, not just managing pipeline; can identify skill gaps and build targeted development plans
- Excellent command of a recognized sales methodology (e.g., MEDDIC, MEDPICC, Challenger, or equivalent) and ability to embed it into team practice
- Skilled at building systems and processes in ambiguous environments — can design onboarding, enablement frameworks, and repeatable playbooks
- Data-driven approach to pipeline management and team performance; Salesforce proficiency required
- Exceptional cross-functional partnership skills — able to align with Product, CS, Marketing, and executive stakeholders with credibility and influence
- Fluent in using AI tools in daily workflows and able to model and champion AI-enabled ways of working across the sales team
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Pay
Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected “On Target Earnings” (OTE) for this role is outlined below and may be modified in the future.
- Zone 1: $429k - $536k
- Zone 2: $386k - $482k
The commission portion for this role will be 40% of the On-Target Earnings (OTE).
Schedule
Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home whenever you need focus time.
We should also include maybe a brief paragraph about The Opportunity and Role intro before responsibilities. We already have The Opportunity heading with prose. Also we have Role description paragraph before responsibilities: "This is a people-first leadership role..." That's prose; we could include under Responsibilities heading as intro paragraph before list, or we could add a separate heading "Role Overview". But we already have Responsibilities heading; we can put that prose as a before the
. That's fine.
Similarly, we might want to include the "As Head of SMB and Commercial Sales..." paragraph under The Opportunity or Responsibilities. It's more role description. Could place under The Opportunity heading as prose.
Let's adjust:
The Opportunity
Superhuman’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI
- for any list of duties/requirements/benefits. Use
for prose. We must not include filler like "commensurate with experience". Not present. We need to ensure we don't create empty sections. Let's extract content: About Superhuman paragraph: "Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home whenever you need focus time." Actually that's the first paragraph about hybrid model. Then later: "About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs' collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here." We can combine hybrid model into Schedule section. About Superhuman description into About the role? Or maybe we create a separate heading "About Superhuman". But instruction says use those examples; but we can still use other headings? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exclusive. So we can use other headings as needed. Safer to use "About Superhuman" as heading. But we also have "The Opportunity" paragraph: "Superhuman’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you." That's prose. Then "As Head of SMB and Commercial Sales, you will lead the heritage Grammarly and Superhuman Go teams within Superhuman’s commercial BU structure, owning the strategy, team development, and revenue performance of the Go sales motion across SMB and Mid-Market segments. You will operate as the senior sales leader for the business unit, working within the ATU/STU model and partnering closely with Superhuman’s broader commercial leadership to drive pipeline, bookings, and customer expansion." That's also role description. Then "Role This is a people-first leadership role for a seasoned commercial leader who can inspire and develop a team of sellers, build scalable GTM processes, and elevate the team’s capability to operate at the highest levels of enterprise selling, including C-suite engagement, multi-stakeholder deal navigation, and solution-based discovery for a multi-faceted product. In this role, you will:" followed by bullet list of responsibilities. Thus we can treat "About Superhuman" as company overview, "The Opportunity" as role impact, and then responsibilities list. Qualifications list present. Compensation And Benefits section includes prose and list of benefits. Pay: includes compensation zones and OTE ranges. Schedule: hybrid model description. We need to output only HTML fragment. Let's structure:
About Superhuman
... company description ...
The Opportunity
... opportunity description ...
Responsibilities
- Lead, coach, and develop a team of front-line managers and AEs to consistently exceed revenue and activity targets across all segments
- Own the Go SMB and Commercial sales strategy and GTM execution, partnering with ATU leadership, Product, CS, and Marketing to drive a cohesive, high-performance sales motion
- Build and maintain a team culture grounded in accountability, psychological safety, and continuous improvement, where sellers feel supported, and their work has clear impact
- Drive rigorous pipeline management and forecasting discipline, maintaining accuracy and visibility for senior leadership
- Define and standardize onboarding, sales methodology, and enablement to reduce ramp time and improve consistency
- Champion enablement: identify skill gaps, partner with the enablement function, and ensure the team has the tools, training, and frameworks to run complex, multi-value-prop deals
- Serve as the senior commercial presence on key deals, guiding team strategy, supporting C-suite conversations, and helping navigate late-stage complexity
- Partner cross-functionally with Product, Marketing, and CS leadership to shape the product narrative, surface customer insights, and influence roadmap priorities
- Represent the Go sales team in BU leadership discussions, providing a grounded sales perspective on go-to-market decisions
- Hire, onboard, and retain exceptional talent, building a bench ahead of growth and planned leave coverage
Qualifications
- 10+ years of SaaS sales experience, with at least 5 years in a sales leadership role managing a team of Account Executives
- Proven track record of building and leading high-performing enterprise sales teams in a land-and-expand or expansion-driven motion
- Experience leading in a matrixed or multi-product selling environment (e.g., STU/ATU, overlay, or specialist AE model) — comfortable driving results without direct control of all inputs
- Deep expertise in enterprise sales cycles with demonstrated success engaging VP and C-Suite stakeholders across IT, procurement, and multiple lines of business
- Background in collaboration, productivity, or work management SaaS tools strongly preferred; experience at a progressive tech company with a strong product culture is a plus
- Strong coaching orientation — known for developing sellers, not just managing pipeline; can identify skill gaps and build targeted development plans
- Excellent command of a recognized sales methodology (e.g., MEDDIC, MEDPICC, Challenger, or equivalent) and ability to embed it into team practice
- Skilled at building systems and processes in ambiguous environments — can design onboarding, enablement frameworks, and repeatable playbooks
- Data-driven approach to pipeline management and team performance; Salesforce proficiency required
- Exceptional cross-functional partnership skills — able to align with Product, CS, Marketing, and executive stakeholders with credibility and influence
- Fluent in using AI tools in daily workflows and able to model and champion AI-enabled ways of working across the sales team
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Pay
Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected “On Target Earnings” (OTE) for this role is outlined below and may be modified in the future.
- Zone 1: $429k - $536k
- Zone 2: $386k - $482k
The commission portion for this role will be 40% of the On-Target Earnings (OTE).
Schedule
Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home whenever you need focus time.
We should also include maybe a brief paragraph about The Opportunity and Role intro before responsibilities. We already have The Opportunity heading with prose. Also we have Role description paragraph before responsibilities: "This is a people-first leadership role..." That's prose; we could include under Responsibilities heading as intro paragraph before list, or we could add a separate heading "Role Overview". But we already have Responsibilities heading; we can put that prose as abefore the
- . That's fine.
Similarly, we might want to include the "As Head of SMB and Commercial Sales..." paragraph under The Opportunity or Responsibilities. It's more role description. Could place under The Opportunity heading as prose.
Let's adjust:
The Opportunity
Superhuman’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI