HCSS HR Business Coordinator (HR Leave Management)

JOB SUMMARY

Manages, coordinates, and directly supports administrative, business management, and staff activities within a Human Resources department. Performs responsibilities independently, exercising sound judgment and initiative to ensure continuity and efficiency across administrative and operational functions.

ESSENTIAL JOB FUNCTIONS

• Develops and maintains the HR department website using HTML.
• Identifies opportunities to improve work processes and operational efficiency.
• Analyzes and standardizes procedures to enhance effectiveness and consistency.
• Prioritizes and manages daily work assignments to meet departmental objectives.
• Contributes ideas and recommendations for continuous process improvement.
• Serves as a primary point of contact for incoming communications, delivering professional, customer service-focused support.
• Supports cross-training efforts and collaborates with team members to enhance overall performance.
• Captures and documents customer interactions and case management activities.
• Coordinates and supports HR-related programs and projects across departments.
• Partners with HR departments to identify, document, and implement best practices for HR Shared Services functions, and to resolve process inefficiencies.

MARGINAL OR PERIODIC JOB FUNCTIONS

• Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Basic knowledge of Human Resources principles and employment law.
• Ability to build effective partnerships and develop an understanding of business needs and priorities.
• Strong verbal and written communication skills.
• Developing presentation and facilitation skills.
• Demonstrated ability to influence and support customers at a moderate level.
• Strong analytical, problem-solving, and critical-thinking skills with the ability to manage multiple priorities and make decisions with minimal guidance.
• Maintains composure and professionalism in high-demand or time-sensitive situations.
• High attention to detail and strong issue resolution capabilities.
• Ability to maintain a high level of confidentiality when handling sensitive information.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Demonstrated initiative in developing leadership and supervisory skills.

REQUIRED EDUCATION / EXPERIENCE

• Average of 2 years of office-related experience.

EQUIPMENT

• Standard office equipment.

WORKING ENVIRONMENT / LOCATION OF POSITION

• Standard office environment.
• This position is onsite in Galveston, Texas.