Guest Services Event Staff | Part-Time | Tyson Events Center

About the Venue

The Tyson Events Center is a 190,000 square foot multi-purpose facility located in downtown Sioux City, Iowa. Built starting in 2002 and opened on December 17, 2003, it features a horseshoe-shaped seating bowl with an end court upper balcony and 28 luxury suites. The venue is home to the Sioux City Musketeers hockey team and the Sioux City Bandits arena football team. It hosts over 140 different events annually, including concerts, sporting events, family shows, trade shows, competitions, religious services, bull riding competitions, commencement ceremonies, lectures, and political rallies.

Responsibilities

• Prepare your assigned section for guests; this includes wiping down seats, looking for potential hazards, and reporting any issues to a supervisor.
• Welcome our fans with a great smile and helpful attitude when doors open.
• Scan event tickets, ensuring that the proper ticket is being used to gain entry.
• Absorb and share information with guests to create a world-class experience.
• Be alert and proactive to potential hazards and report incidents when they occur.
• Maintain a fun and friendly atmosphere while keeping our fans safe and informed.
• Assist guests in locating their ticketed seats and in ADA-accessible seating sections.
• Enforce all building policies and procedures to ensure a safe environment for all guests.
• Manage the foot traffic flow of large crowds.
• Check identification of guests to verify age requirements for purchasing alcohol.
• Be knowledgeable about the arena emergency evacuation plan to assist guests during emergencies.

Qualifications

• A high school diploma, GED, or equivalent preferred.
• A demonstrated ability to function in a fast-paced, high-pressure environment.
• Experience in a public assembly facility is highly preferred.
• Strong interpersonal and communication skills.
• The ability to work independently and as part of a team.
• An ability to work a flexible schedule, including long hours, nights, weekends, and holidays.